SIRSHAK BOGATI
Adelaide,SA
Summary
Highly motivated individual with proven communication, negotiation, and administrative skills. Well-versed in promotion of products to meet sales goals through dedication and creative sales techniques.
Overview
13
13
years of professional experience
Work History
Client Relationship Officer
Bhagwati Steel Industries Pvt Ltd
Kathmandu, Bagmati
01.2023 - 12.2023
- Resolved customer complaints or inquiries promptly by providing appropriate solutions or alternatives within specified timelines.
- Collaborated with internal departments such as production, logistics and finance to ensure timely delivery of products and services to customers.
- Built relationships with key customers through regular contact via phone, email, and face-to-face meetings.
- Provided professional advice to clients on products and services offered by the company.
Visa Consultant /Client Advisor
Universal Immigration Service Pvt Ltd
Kathmandu, Bagmati
02.2015 - 12.2023
- Developed and maintained relationships with clients to ensure their visa applications were processed in a timely manner.
- Organized client files according to established protocols.
- Provided customers with accurate information regarding visa application requirements, deadlines, and procedures.
- Assisted customers in completing the necessary paperwork for their visa applications.
- Advised applicants of potential risks associated with applying for certain types of visas or traveling abroad.
- Analyzed customer profiles to determine eligibility for visas and other travel documents.
- Reviewed all customer documentation to ensure accuracy prior to submission.
Warehouse Team Member
Tesco Plc
London
03.2011 - 02.2013
- Transported finished goods from production line to warehouse for stocking purposes.
- Followed standard operating procedures for storing, labeling, tracking, rotating and disposing of material in accordance with established protocols.
- Performed regular cycle counts to ensure inventory accuracy and integrity.
Education
Some College (No Degree) - Basic Diploma in Acounting
London College of Accountancy
LondonHigh School Diploma -
United Academy
Kathmandu, NepalSkills
- Complaint resolution
- Building rapport
- Analytical Thinking
- Interpersonal Communication
- Staff Supervision
- Critical Thinking
- Positive and professional
- Computer Proficiency
- Customer consulting
- Conflict Mediation
- Research and due diligence
Affiliations
- Swimming
- Reading
- Soccer
- Riding
Languages
English
Full Professional
Nepali
Native/ Bilingual
Hindi
Limited
References
References available upon request.
Timeline
Client Relationship Officer
Bhagwati Steel Industries Pvt Ltd
01.2023 - 12.2023
Visa Consultant /Client Advisor
Universal Immigration Service Pvt Ltd
02.2015 - 12.2023
Warehouse Team Member
Tesco Plc
03.2011 - 02.2013
Some College (No Degree) - Basic Diploma in Acounting
London College of Accountancy
High School Diploma -
United Academy
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