Sofia Radulovic
Liverpool ,NSW
Summary
Developed leadership and operational management skills within fast-paced team environment. Skilled in optimizing workflows and enhancing team productivity through strategic planning and coordination. Seeking to transition into new field, bringing strong foundation in team management and process improvement.
Results-driven management professional with history of optimizing operations and enhancing team performance. Skilled in implementing effective strategies and streamlining processes to achieve organizational goals. Known for fostering strong team collaboration and maintaining high standards to deliver consistent results.
Overview
2
2
years of professional experience
Work History
2IC Manager
Harvey Norman Flooring
04.2023 - Current
- Fostered a positive work environment by promoting teamwork, open communication channels, and employee recognition initiatives.
- Enhanced team performance with comprehensive training programs, skill development workshops, and continuous feedback.
- Improved team productivity by streamlining daily operations and implementing efficient processes.
- Conducted employee training sessions to educate employees on products and company policies.
- Resolved complex issues promptly through effective troubleshooting techniques, root cause analysis, and solution implementation.
- Planned and directed staffing, training and performance evaluations to develop and control sales and service programs.
- Developed and maintained strong client relationships for increased customer satisfaction and long-term loyalty.
Casual Relief Teacher
Mammoth Learning
06.2023 - 10.2024
- Implemented effective behavior management strategies, resulting in improved student focus and participation.
- Developed a positive classroom environment, fostering collaboration and respect among students.
- Contributed to curriculum development initiatives, ensuring alignment with state standards and relevance to modern contexts.
- Provided instructional support to students with special needs through differentiated instruction and accommodations tailored to their unique requirements.
Education
Bachelor of Exercise Science & Secondary Education -
Australian Catholic University
Strathfield, NSW11-2026
Higher School Certificate -
St Marks Coptic Orthodox College
Wattle Grove, NSW11-2022
Skills
- Critical thinking
- Active listening
- Customer service
- Team leadership
- Time management
- Decision-making
- Customer relations
- Multitasking and organization
Timeline
Casual Relief Teacher
Mammoth Learning
06.2023 - 10.2024
2IC Manager
Harvey Norman Flooring
04.2023 - Current
Bachelor of Exercise Science & Secondary Education -
Australian Catholic University
Higher School Certificate -
St Marks Coptic Orthodox College
Similar Profiles
Kyra HubbardKyra Hubbard
Franchisee at Harvey Norman FlooringFranchisee at Harvey Norman Flooring
Brody WheatonBrody Wheaton
Proprietor in Training at Harvey Norman Bennetts GreenProprietor in Training at Harvey Norman Bennetts Green
JAINOOR PANDHERJAINOOR PANDHER
Technical Support Representative at Harvey Norman ComputersTechnical Support Representative at Harvey Norman Computers