Rebel Morgan
Copmanhurst,NSW
Summary
Dedicated and reliable general worker with a proven history of efficiently completing tasks across diverse environments. Expertise in manual labor, equipment operation, and maintaining a clean and organized workspace, complemented by a strong commitment to safety and a robust work ethic. Developed essential customer service skills in fast-paced settings, excelling in effective communication and problem resolution to enhance customer satisfaction. Eager to leverage transferable skills while transitioning into a new field, ready to contribute positively and make a meaningful impact.
Overview
3
3
years of professional experience
Work History
Customer Service Attendant
Levain Life Bakery
Grafton
12.2024 - 04.2025
- Resolved customer complaints promptly, ensuring satisfaction and repeat business.
- Greeted customers and efficiently took orders, enhancing overall dining experience.
- Assisted customers with menu selections and clarified ingredient details, facilitating informed choices.
- Operated cash register to process customer payments accurately and efficiently.
- Maintained cleanliness of work area by sweeping floors, washing dishes, utensils
- Restocked supplies such as napkins and condiments for the convenience of customers.
- Sliced bread using commercial bread slicer to ensure uniform thickness.
- Grafton Mall
Customer Service Representative
KFC
Grafton, NSW
06.2022 - 12.2022
- Resolved customer complaints promptly, ensuring satisfaction and loyalty.
- Greeted customers and took their orders in a friendly and efficient manner.
- Guided customers in menu selections, clarifying ingredient details and pricing.
- Provided quality customer service by adhering to company policies and procedures.
- Restocked supplies, including napkins and condiments, to ensure customer convenience. such as napkins and condiments for the convenience of customers.
- Replenished beverages regularly during shifts to ensure availability for customers. throughout shift ensuring availability at all times.
- Restocked supplies such as napkins and condiments for the convenience of customers.
- Replenished beverages throughout shift ensuring availability at all times.
- Communicated effectively with fellow staff members regarding customer complaints or feedback.
- Collaborated with staff to address customer feedback and enhance service quality.
Education
Certificate III - Retail
Tafe NSW
Grafton01-2025
First Aid Certificate -
TAFE NSW
NSW09-2024
Career Preparation Certificate II yr 10 Equivalent - undefined
Tafe NSW
Grafton06-2024
Short Coursee - Barista
Tafe NSW
Grafton06-2024
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Grafton Netball Association
Grafton, NSW03-2024
Skills
- Customer service
- Complaint handling
- Issue resolution
- Customer Engagement
- Cash Register Operation
- Retail Store Operations
- Prioritization
- Managing routines
- Critical thinking
- Problem-solving
- Effective communication
- Problem-solving
Accomplishments
- Accomplishments
- School Awards
- Netball Trophies-Best Player, Player Player
- Barista Course
Interests
Netball Coaching, Netball, Farm maintenance, Working on farm machinery, baby sitting
Personal Information
Date of Birth: 2008-12-06
Timeline
Customer Service Attendant
Levain Life Bakery
12.2024 - 04.2025
Customer Service Representative
KFC
06.2022 - 12.2022
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Grafton Netball Association
Short Coursee - Barista
Tafe NSW
Career Preparation Certificate II yr 10 Equivalent - undefined
Tafe NSW
Certificate III - Retail
Tafe NSW
First Aid Certificate -
TAFE NSW