Sophie Carter
Gold Coast,QLD
Summary
Highly dedicated, hard-working and reliable worker looking to enhance personal and professional skills in a dynamic work environment. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Positive and upbeat with strong relationship-building abilities and a keen eye for detail.
Overview
4
4
years of professional experience
Work History
Medical Imaging Receptionist
Lumus Imaging
08.2022 - Current
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Confirmed appointments, communicated with clients, and updated client records.
Senior Salesperson and Middle Baker
Baker's Delight
01.2021 - 07.2022
- Boosted sales by consistently engaging with customers and providing individualised recommendations based on their needs.
- Developed relationships with clients for increased loyalty and repeat business.
- Implemented effective sales strategies, such as upselling and promoting focus products, to maximize revenue generation.
- Experience with handling cash money and Eftpos sales.
- Hands-on work in a fast-paced bakery environment learning key skills for effective teamwork such as prompt and direct communication to resolve complications.
Education
Certificate III - Business Administration - Medical
Apprenticeships Queensland
08.2023
Queensland Certificate of Education -
Palm-Beach Currumbin State High School
11.2021
Skills
- Business Administration
- Customer Service
- Appointment Scheduling
- Telephone Skills
- Data Entry
- Record Keeping
- Verbal and Written Communication
- Multitasking Abilities
- Payment Processing
Affiliations
- Dancing
- Studying Improv
Timeline
Medical Imaging Receptionist
Lumus Imaging
08.2022 - Current
Senior Salesperson and Middle Baker
Baker's Delight
01.2021 - 07.2022
Certificate III - Business Administration - Medical
Apprenticeships Queensland
Queensland Certificate of Education -
Palm-Beach Currumbin State High School
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