Sophie Cotton
Potts Point,NSW
Summary
Friendly and reliable job seeker skilled at problem resolution and time management. Comfortable working in fast-paced service environment while providing quality service. Employs exceptional problem-solving and conflict-resolution skills to enhance customer experience.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Food and Beverage Attendant
Merivale Group
07.2022 - Current
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Delivered exceptional service even under high-pressure situations, maintaining the highest standards of professionalism.
- Processed payments and provided receipts to establish proof of transaction.
- Maintained stock levels of cups, napkins, drinks, and condiments throughout shift.
Tennis Coaching
Luke Ippolito
07.2022 - 07.2022
- Explained and demonstrated basic tennis techniques to team members.
- Challenged athletes by consistently using positive reinforcement and gentle criticism.
Education
Bachelor - Exercise And Sports Management
University of Technology Sydney
Sydney, NSW12.2026
Skills
- Guest Services
- Sales techniques
- Interpersonal skills
- Team collaboration
- Customer service excellence
- Multitasking abilities
- Payment Processing
- Supply Restocking
Certification
First Aid Training and Certificate - 2021
Additional Information
Captain of Sports, International Grammar School 2023
Timeline
Food and Beverage Attendant
Merivale Group
07.2022 - Current
Tennis Coaching
Luke Ippolito
07.2022 - 07.2022
Bachelor - Exercise And Sports Management
University of Technology Sydney
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