Summary
Overview
Work History
Education
Skills
Timeline
Generic
Sophie Fell

Sophie Fell

Gold Coast,QLD

Summary

I am an enthusiastic and dedicated student with three years of hospitality experience, currently employed at SkyPoint. Originally from New Zealand, I moved to the Gold Coast in January with my family. As a full-time Nursing student at Griffith University, I am seeking a new opportunity that offers consistent hours and a dynamic work environment, where I can further develop my skills and engage with new people.

Overview

3
3
years of professional experience

Work History

Food and Beverage Attendant

SkyPoint Observation Deck
02.2024 - Current
  • Greeted and seated guests to provide friendly and welcoming experience.
  • Maintained clean and organized dining areas for an enjoyable guest experience.
  • Completed opening and closing procedures, ensuring everything was set up for the next day
  • Confidently worked with POS systems and cash handling
  • Fostered a positive dining atmosphere by engaging with guests and providing personalized service.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.

Front of House

The Elephant Wrestler
01.2023 - 12.2023
  • Coordinated with front of house to manage special requests and dietary needs smoothly.
  • Maintained cleanliness standards throughout the front of house areas, ensuring a welcoming atmosphere for guests.
  • Handled reservations and responded to phone calls with confidence and professionalism.
  • Enhanced customer satisfaction by providing efficient and friendly service at the front of house.
  • Welcomed guests, took orders, and delivered food and drinks with attentive service.
  • Streamlined communication between kitchen and front of house, ensuring smoother service.

Team Member

McDonald's
11.2021 - 12.2022
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.

Education

Bachelor of Nursing -

Griffith University
Gold Coast, QLD
12.2026

Westlake Girls High School
Auckland, New Zealand
11.2022

Skills

  • Adaptability under pressure
  • Reliability and punctuality
  • Customer Service
  • POS system expertise
  • Current RSA certificate
  • Excellent communication
  • Strong work ethic
  • Team player attitude

Timeline

Food and Beverage Attendant

SkyPoint Observation Deck
02.2024 - Current

Front of House

The Elephant Wrestler
01.2023 - 12.2023

Team Member

McDonald's
11.2021 - 12.2022

Bachelor of Nursing -

Griffith University

Westlake Girls High School

Similar Profiles

CREATE PROFILE
Sophie Fell