Souhar Teriaki
Villawood
Summary
As a dedicated Support Worker at Self Employed Services, I excelled in providing personalized care, enhancing client wellness, and fostering independence. My expertise in daily living support and exceptional relationship-building skills led to significant improvements in client self-esteem and goal attainment. Renowned for reliability and effective crisis management, I consistently ensured safety and promoted access to essential services.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Support Worker
Self Employed Services
05.2021 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Established trusting relationships with clients and their families through empathetic communication and active listening.
- Coordinated appointments for clients with healthcare providers to promote consistent access to essential medical services.
- Mentored new support workers by providing guidance, sharing best practices, and modeling effective client-centered care techniques.
- Provided crisis intervention services when necessary, effectively de-escalating challenging situations while maintaining client safety.
Education
Year 12 - Year 12 Certificate
Miller Technology High School
11.1997
Skills
- Daily living support
- Housekeeping tasks
- Health and safety awareness
- Emotional support
- Cleaning and sanitizing
- Mobility assistance
- Transportation assistance
- Disability care
- Relationship building
- Meal planning and preparation
- Reliability
- Team collaboration
- Decision-making
- Multitasking Abilities
- Excellent communication
- Personal care assistance
- Housekeeping and laundry
Certification
- NDIS orientation module
- Assist clients with medication
- Maintaining safe and effective infection control in disability settings
- Working with children check
- NDIS screening
- Age care modules all completed
Languages
English
Full Professional
Arabic
Native or Bilingual
Timeline
Support Worker
Self Employed Services
05.2021 - Current
Year 12 - Year 12 Certificate
Miller Technology High School
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