Stephanie Long
Port Augusta,SA
Summary
Courteous candidate with evidence of experience providing quality patient care and administrative services. Proven track record of success in streamlining operations, involved in developing protocols and improving patient outcomes. Strong commitment to exemplary customer service and maximizing patient safety and satisfaction. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
16
16
years of professional experience
Work History
Women’s Health – Aboriginal Health Worker
Pika Wiya Health Service Aboriginal Corp.
12.2019 - Current
- Home Visits, Booking Appointments, Filing, Operating Communicare Computer System, Recordkeeping, Advocacy/Liaison, Provide health education and support to clients, Encourage client to self-manage health conditions, General Screening, Re-stocking clinic room, Taking Bloods, Ensure room is cleaned, Linen on bed changed daily, Ensure Health workers Cupboard is filled daily, General cleaning of Screening rooms, Perform ECG, Wound care, Organizing Information Sessions, Networking, Health Promotion
Support Coordination – Aboriginal Health Worker
Pika Wiya Health Service Aboriginal Corp.
04.2019 - 12.2019
- Support Coordination, Home Visits, Booking Appointments for Participant with Service Providers, Filing, Operating Communicare Computer System, Recordkeeping, Bookkeeping, Encourage client to self-manage, Network with Health services providers, General Screening, Taking Bloods, Wound care
Care Co-Ordinator
Country & Outback Health
02.2017 - 02.2019
- Advocacy/Liaison, Home Visits, Client Transport, Booking Appointments, Filing, Assisting clients attending their appointments with other Health Organizations, Organizing Client travel arrangements, Operating MMEX Computer System, General Screening, Recordkeeping, Education and Advice, Bookkeeping, Provide education and support to clients, Encourage client to self-manage health conditions, Network with Health services
Indigenous Health Project Officer
Country SA PHN
11.2015 - 12.2016
- Health Promotion, Networking with Health services within the region, Supporting the Aboriginal Outreach Worker & Care Co-Ordinator, Increasing MBS Items intake, Consult and liaise with stakeholders to ensure successful outcomes, Recordkeeping, Home Visits, Client Transport, Booking Appointments, Education and advice, General Screening, Filing, Assisting clients attending their appointments with other Health Organizations, Advocacy/Liaison with Doctors and Allied Health staff, Organizing Client travel arrangements, Operating MMEX Computer System
Diabetes Program - Aboriginal Health Worker
Pika Wiya Health Service Aboriginal Corp.
06.2014 - 11.2014
- General Screening, Advocacy/Liaison, Home Visits, Client Transport, Assisting Doctors/ Allied Health Professionals (Diabetes Educator, Dietician), Booking appointments, Filing, Assisting Clients to their appointments, Working alongside Diabetes Educators
At Risk Client’s - Aboriginal Health Worker
Pika Wiya Health Service Aboriginal Corp.
03.2013 - 06.2014
- Advocacy/Liaison, Home Visits, Client Transport, Assisting Doctors, Booking appointments
Care Plan Team - Aboriginal Health Worker
Pika Wiya Health Service Aboriginal Corp.
02.2012 - 03.2013
- General Screening, Advocacy/Liaison, Home Visits, Client Transport, Assisting Doctors, Booking appointments, Filing, Taking Blood, Perform ECG
Dental Receptionist/Aboriginal Health Worker
Pika Wiya Health Service Aboriginal Corp.
09.2011 - 09.2012
- Answering Telephones, Greeting customers, Taking Messages, Booking appointments, Update Client Files, Operating Titanium Dental Computer System, Operating Communicare System, Organizing Transport for Client’s, Filling, Ordering Stationary, General Maintenance of Office Machines (Printer, Fax Machine), Creating new Files, Sorting Incoming/Outgoing Mail, Booking appointment for Client’s with other Medical Practices (X-Ray, Specialist Desk.), Advocating for Client’s, Transporting Clients, Assisting client to attend appointments to other Dental Clinics., Home Visits
Aboriginal Health Worker – Clinical
Pika Wiya Health Service Aboriginal Corp.
09.2012 - 02.2012
- General Screening, Ensure room is cleaned, Linen on bed changed daily, Ensure Health workers Cupboard is filled daily, General cleaning of Screening rooms, Operating Communicare System, Empty yellow bags, Ensure Doctors trays are filled daily, Home Visits, Assisting Doctors on occasion, Advocacy/Liaison, Client Transport
Clinic Receptionist
Pika Wiya Health Service Aboriginal Corp.
07.2010 - 09.2011
- Answering Telephones, Greeting customers, Taking Messages, Booking appointments, Operating Switchboard, Operating Communicare System, Update Client Files, Organizing Transport for Client’s, Scanning, Filling, Creating new Files, Sorting Incoming/Outgoing Mail, Booking appointment for Client’s with other Medical Practices (X-Ray, Specialist Desk.)
Receptionist
Arid Land Communications
12.2007 - 04.2008
- Answering Telephones, Greeting customers, Taking Messages, Booking appointments, Scanning, Filling, Sorting Incoming/Outgoing Mail, Pricing Products, General Cleaning of Office, Stock Taking
Education
Diploma of Social Media Marketing (Currently studying) -
The College For Adult Learning
Online01.2024
Certificate IV Marketing and Communication (Currently studying) -
The College For Adult Learning
Online01.2024
Certificate of training & Competency in TTANGO POCT -
Flinders University
Online01.2024
Syphilis POCT Program Advanced Training and Competency -
Flinders University
Online01.2023
Certificate IV in Aboriginal Primary Healthcare -
Aboriginal Health Council of South Australia
Adelaide, SA01.2023
Fire Safe Training -
01.2023
Statement of Attainment Provide CPR -
01.2023
Certificate of Training Syphilis POCT -
Flinders University
Online01.2022
Provide First Aid -
01.2021
Child Safe Environment -
01.2021
Syphilis Point-of-Care Testing -
01.2021
Collecting Blood Collection -
01.2020
Hand Hygiene Certificate -
01.2020
Infection Control Certificate -
01.2020
Certificate of Accreditation in Aboriginal and Torres Strait Islander Mental Health First Aid -
01.2018
Certificate in Deadly Thinking workshop -
01.2018
Certificate in Rural Minds workshop -
01.2017
Statement of Attainment Provide an Emergency First Aid response in an Education and Care Setting -
01.2017
Statement of attendance in Child Safe Environments -
01.2017
Certificate II in Civil Construction -
Tafe SA
Port Augusta01.2015
Certificate of Training and Competency in Point-of-Care Testing HbA1c -
01.2014
Certificate of Training and Competency in Point-of-Care Testing ACR -
01.2014
Certificate of Attendance Palliative Care Clinical Workshop -
01.2014
Certificate IV in Aboriginal Primary Healthcare -
Aboriginal Health Council of South Australia
Port Augusta, SA01.2013
Certificate of Attendance Wound Care Management -
01.2013
Certificate of Attendance Introduction to Immunization Workshop -
01.2013
Perform Blood Collection -
01.2013
Shine SA (Relationship/Sexual Health) -
01.2012
Statement of attainment of Trachoma Training -
01.2012
Certificate in III Aboriginal Primary Health Care -
Aboriginal Health Council of South Australia
Port Augusta01.2011
Certificate III in Allied Health’s Assistant -
Tafe SA
Port Augusta01.2010
Certificate in Continence Care -
Tafe SA
Port Augusta01.2010
Statement of attainment Asset Maintenance & Security (Cleaning Operations) -
01.2010
Certificate II in Health Support Services -
Tafe SA
Port Augusta01.2009
Certificate I in Business -
Tafe SA
Port Augusta01.2008
Completed Year 11 at Port Augusta Secondary School -
Port Augusta Secondary School
Port Augusta01.2006
Skills
- Excellent Communication Skills
- Proficient at working working closely with diverse teams
- Well Presented
- Data Entry
- Computer Skills (Microsoft Office, Outlook, Excel)
- Polite and Courteous manner
- Time Management
- Customer Service
- Honest
- Reliable
- Self-motivated
- Patient
- Adaptability
- Vital signs monitoring
- Health Education
- Prenatal care
- Chronic Disease Management
- Healthcare Education
- Care Planning
- Report Preparation
- Staff Mentoring
- Clinical Documentation
- Patient Assessments
- Motivational Interviewing
- Diagnostic Testing
- Support Services
- Direct Patient Care
- Progress Tracking
- Procedure Support
Personal Information
- Hobbies: Guitar, Sports, Artwork, Photography, Reading
- Date of Birth: 07/15/89
References
- Deidre Coulthard, Lecture, TAFE SA, Port Augusta, 08 8648 9992
- Rachel Gower, Clinic Manager, Pika Wiya Health Service Aboriginal Corp., Port Augusta, 08 8642 9999
- Leitisha Jackson, Registered Aboriginal Health Practitioner (AHP), Katherine Mental Health, Alcohol & Other Drugs Services, Katherine, NT, 08 8973 8724
Timeline
Women’s Health – Aboriginal Health Worker
Pika Wiya Health Service Aboriginal Corp.
12.2019 - Current
Support Coordination – Aboriginal Health Worker
Pika Wiya Health Service Aboriginal Corp.
04.2019 - 12.2019
Care Co-Ordinator
Country & Outback Health
02.2017 - 02.2019
Indigenous Health Project Officer
Country SA PHN
11.2015 - 12.2016
Diabetes Program - Aboriginal Health Worker
Pika Wiya Health Service Aboriginal Corp.
06.2014 - 11.2014
At Risk Client’s - Aboriginal Health Worker
Pika Wiya Health Service Aboriginal Corp.
03.2013 - 06.2014
Aboriginal Health Worker – Clinical
Pika Wiya Health Service Aboriginal Corp.
09.2012 - 02.2012
Care Plan Team - Aboriginal Health Worker
Pika Wiya Health Service Aboriginal Corp.
02.2012 - 03.2013
Dental Receptionist/Aboriginal Health Worker
Pika Wiya Health Service Aboriginal Corp.
09.2011 - 09.2012
Clinic Receptionist
Pika Wiya Health Service Aboriginal Corp.
07.2010 - 09.2011
Receptionist
Arid Land Communications
12.2007 - 04.2008
Diploma of Social Media Marketing (Currently studying) -
The College For Adult Learning
Certificate IV Marketing and Communication (Currently studying) -
The College For Adult Learning
Certificate of training & Competency in TTANGO POCT -
Flinders University
Syphilis POCT Program Advanced Training and Competency -
Flinders University
Certificate IV in Aboriginal Primary Healthcare -
Aboriginal Health Council of South Australia
Fire Safe Training -
Statement of Attainment Provide CPR -
Certificate of Training Syphilis POCT -
Flinders University
Provide First Aid -
Child Safe Environment -
Syphilis Point-of-Care Testing -
Collecting Blood Collection -
Hand Hygiene Certificate -
Infection Control Certificate -
Certificate of Accreditation in Aboriginal and Torres Strait Islander Mental Health First Aid -
Certificate in Deadly Thinking workshop -
Certificate in Rural Minds workshop -
Statement of Attainment Provide an Emergency First Aid response in an Education and Care Setting -
Statement of attendance in Child Safe Environments -
Certificate II in Civil Construction -
Tafe SA
Certificate of Training and Competency in Point-of-Care Testing HbA1c -
Certificate of Training and Competency in Point-of-Care Testing ACR -
Certificate of Attendance Palliative Care Clinical Workshop -
Certificate IV in Aboriginal Primary Healthcare -
Aboriginal Health Council of South Australia
Certificate of Attendance Wound Care Management -
Certificate of Attendance Introduction to Immunization Workshop -
Perform Blood Collection -
Shine SA (Relationship/Sexual Health) -
Statement of attainment of Trachoma Training -
Certificate in III Aboriginal Primary Health Care -
Aboriginal Health Council of South Australia
Certificate III in Allied Health’s Assistant -
Tafe SA
Certificate in Continence Care -
Tafe SA
Statement of attainment Asset Maintenance & Security (Cleaning Operations) -
Certificate II in Health Support Services -
Tafe SA
Certificate I in Business -
Tafe SA
Completed Year 11 at Port Augusta Secondary School -
Port Augusta Secondary School
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