Stephanie Sikic
Sydenham
Summary
Performance-driven Associate with stellar record of accomplishment in connecting with customers and achieving remarkable sales. Proactive well-organised sales leader successful in meeting and exceeding targets with strategic approaches.
Overview
10
10
years of professional experience
Work History
Retail Assistant
RSEA Safety
12.2023 - Current
- Packaged and shipped orders accurately to promote safe and quick delivery to customers.
- Maintained clean workspace consistently; keeping aisles clear from obstructions promoting workplace safety.
- Received and processed incoming stock to keep inventory levels accurate and up-to-date.
Retail Sales Assistant
Rebel Sport
01.2022 - 12.2023
- Tracks company inventories, moves excess stock and arranges products to improve sales
- Sold various products by explaining unique features and educating customers on proper application or usage
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move over stock items
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practises.
Sales Associate
Woolworths Group, Big W, Woolworths
01.2018 - 01.2022
- Handled cash, check, credit and automatic debit card transactions with 100% accuracy
- Monitored sales floors to identify customers in need of assistance and merchandise requiring replenishment
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts
- Greeted each customer and build personal connections helping boost customer satisfaction and retention
- Learnt skills in each department of the store creating flexibility and outstanding assistance in any situation or customers in need of help.
Coffee Barista/ Manager
Donut King
01.2015 - 01.2017
- Maintained calm demeanour during high volume periods and special events
- Addressed and resolved customer concerns to maintain brand loyalty and reputation
- Managed payroll, new employee training, stock inventory, rosters and other management duties that occurred
- Gained qualification of being head barista, served outstanding coffee, machine requirements and how to maintain a clean, work environment.
Education
VCE Year 12 graduate -
Sunbury Secondary College
Skills
- Meeting targets, budgets and KPI's
- visual merchandising and planograms
- Use of Pronto
- excellent time management
- preforms well under pressure
- Conflict resolution techniques
Vaccinationstatus
Fully vaccinated against COVID-19
Timeline
Retail Assistant
RSEA Safety
12.2023 - Current
Retail Sales Assistant
Rebel Sport
01.2022 - 12.2023
Sales Associate
Woolworths Group, Big W, Woolworths
01.2018 - 01.2022
Coffee Barista/ Manager
Donut King
01.2015 - 01.2017
VCE Year 12 graduate -
Sunbury Secondary College
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