Stephen Lucock
St Kilda,VIC
Summary
Studying Psychology at the University of New England, goal is to work with individuals in the community to help them achieve life goals and objectives. Prioritizes providing excellent customer service and creating positive experiences throughout career. Exceptional communication skills with a genuine enjoyment of interacting with a diverse range of people. Comfortable and adaptable whether leading groups, working independently, or collaborating as part of a team. Embraces challenges and rewards of the community sector wholeheartedly.
Overview
3
3
years of professional experience
Work History
Wellbeing Coach – Low intensity Mental Health Program, psychoeducation
Ability Options
06.2023 - 08.2024
- Delivering Low Intensity Mental Health program, which focused on supporting and improving individuals mental health through structured 1 hour weekly sessions, based on CBT principles.
- Working with in a consortium model with a variety of other service providers and mental health practitioners to create best outcomes for clients in the program. Stepped care model.
- Initial assessment and and screening of clients entering the program.
- Application of assessment measures such as K10 and other psychological evaluation methods.
- Developed a strong relationship of trust and respect to foster an environment that supported participants in their mental health journey
- Manage case loads and scheduling for up to 20+ clients
- Provide detailed Case Notes and record keeping, in line with Ability Options guidelines.
Youth and Disability Support Worker
Allambi Care
03.2023 - 08.2024
- Conducting Family Time Supervision in accordance with Alambi Care's code of conduct and State regulations.
- Liaising with Case Manager and Family members to ensure safe and cohessive supervision.
- Detailed case notes and reporting of incidents after every supervision.
- De-escalation and managing difficult behaviours of participants and family members.
- Goal identification, expectation management and prosocial behavioural modelling
- Drove clients safely to social activities and appointments.
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
Disability Support/ Personal Training
Self Employed
04.2022 - 01.2024
- Personal training, strength training, sleep hygiene and diet and nutrition.
- Creating detailed personalized programs
- Identifying and obtaining personal goals
- Applying mental health practices to help clients with motivation, goal expectation and deal with stress.
- Gained valuable experience working within specific industry, applying learned concepts directly into relevant work situations.
- Analyzed problems and worked with vulnerable clients to develop person cantered solutions.
- Provided exceptional customer service by promptly addressing inquiries, ensuring a high level of satisfaction among clientele.
Support Worker
New Horizons
08.2021 - 04.2022
- Social supports with clients with high needs
- Implementation of behavioural support plans
- Plan, create and engage in novel activities to support clients goals
- Work within the NDIS framework to meet client and employers needs
- Detailed note taking
- Engagement with and advocating on client’s behalf with other support agencies
- Transport of clients
Education
Bachelor of Psychology - Psychological Sciences
University of New England
Armidale, NSW01.2021
Bachelor of Social Science -
University of New England
Armidale, NSW01.2017
Skills
- Life skills development
- Pro-social modelling
- Problem-Solving
- Fast Learner
- Teamwork and Collaboration
- Computer Skills
- Multitasking and Organization
- Interpersonal and Social Skills
- Client Relationships
- Outstanding communication skills
- Management
- Training
- Conflict resolution
- Adaptability
- Organisational cultural training
- Independent work
- Teamwork
- Attention to detail
- Prioritisation
- Meeting deadlines
References
Available on request
Licencesandaccreditations
- 05/01/17, Bachelor of Social Science, University of New England
- 05/01/21, Bachelor of Psychology, University of New England
- Full driver license
- WWCC
- NDIS worker accreditation
- COVID-19 vaccinated
- Current First Aid Certificate
Timeline
Wellbeing Coach – Low intensity Mental Health Program, psychoeducation
Ability Options
06.2023 - 08.2024
Youth and Disability Support Worker
Allambi Care
03.2023 - 08.2024
Disability Support/ Personal Training
Self Employed
04.2022 - 01.2024
Support Worker
New Horizons
08.2021 - 04.2022
Bachelor of Psychology - Psychological Sciences
University of New England
Bachelor of Social Science -
University of New England
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