Summary
Overview
Work History
Education
Skills
Timeline
Generic
Steven McDonald

Steven McDonald

Australind,Australia

Summary

Accomplished Support Worker with a proven track record at WA Country Health Service, enhancing patient care and streamlining operations. Expert in emotional support and health and safety awareness, demonstrated through effective teamwork and problem-solving skills. Achieved significant improvements in patient well-being and operational efficiency.

Overview

10
10
years of professional experience

Work History

Support Worker

Sole Trader
Bunbury, WA
08.2020 - Current
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
  • Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
  • Established trusting relationships with clients and their families through empathetic communication and active listening.
  • Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.

Orderly/ Patient Care Assistant

WA Country Health Service
Margaret River, WA
03.2020 - 08.2020
  • Assisted nursing staff with patient care tasks, resulting in a more streamlined workflow.
  • Enhanced the efficiency of daily operations by taking initiative in performing necessary tasks without direct supervision.
  • Maintained a clean and safe environment for patients, ensuring optimal recovery conditions.
  • Provided exceptional support during emergency situations, enabling swift response from medical teams.
  • Collaborated with interdisciplinary teams to enhance the overall quality of patient care.
  • Maintained confidentiality of patient data and condition to safeguard health information.
  • Managed time efficiently while balancing multiple responsibilities, ensuring that all tasks were completed in a timely and accurate manner.

Trade Assistant/Traffic Controller

SJ Traffic/MIB Traffic Management
Port Hedland, WA
06.2019 - 03.2020

•Safely operated LV’s to escort trucks and equipment to and from the mine site, camp and along the to highway throughout the Pilbara on various BHP, FMG and Rio Tinto mine sites and main road projects including the

Busselton Highway upgrade

•Responsible for providing traffic management services for the Covid 19 border control operations, stopping

and checking vehicles, and using effective two-way radio communication when marshalling traffic

•Liaised with all key stakeholders including the Traffic Control team, the WA Police and various other

government departments to escalate any incidents and ensure that all paperwork was accurately filled out

including incident and emergency response paperwork and daily reports

•Ensure effective 2-way radio communication when spotting, performing traffic management duties, Firewatch duties, transporting equipment using Telehandlers and driving around the mine site amongst all SIMOPS

•Operate Smooth Drum and Padfoot Rollers to perform compaction works for road projects

•Ensure that all vehicles and equipment are pre-stared prior to operating, checking all fluids, tyre pressure,

oils, electrics, lights and tagging out if unsafe for operation

•Utilise high pressure water blasters to clean vehicles as per cleaning schedules and refuelled all

LV’s at the end of each shift

•Assist the Trades to perform general repairs to the site and plant, using the correct power tools for the tasks

and replacing tools at the end of each shift

•Comply with all OH&S safety procedures including wearing the correct P.P.E for the task when refuelling

lighting towers and equipment, operating as per JHA’s, Permits, Isolations, Take 5’s, SOP’s, and Hazard

Identification and Reporting

•Drove to conditions on both day and night shift in company LV’s and performed detailed pre-start inspections on all vehicles prior to operating

•Ensured full compliance with all safety procedures including applying fatigue management strategies when

working rotating shifts and signing onto all relevant paperwork

Grounds Person

Action Industrial Catering
Solomon
06.2018 - 06.2019

•Safely operated 4x4 Light Vehicles transporting equipment and personnel to and from the mine site and camp including dropping off linen to cleaners’ storerooms and rubbish removal

•Ensure that all vehicles were cleaned regularly using high pressure water blasters and refuelled at the end of each shift

•Utilise the correct manual handling techniques when repetitively unloading the weekly food truck and placing boxes weighing up to 30 kgs into various fridges, storerooms and freezers

•Operate a 4 tonne Forklift and Telehandler to unload the weekly food truck and transport palletised loads to various work groups

•Responsible for performing regular stock takes, stock control and ordering of chemicals and equipment

•Appointed the Health and Safety Representative to raise staff safety concerns and liaise with management and the HSEQ department to ensure a safe working environment that is LTI free

•Ensure accurate data entry of safety audits, tap root investigations, inspections incident investigations and safety and compliance reporting

•Carried out ground maintenance works including lawn maintenance, emptying rubbish bins, stripping and sealing of crib rooms and offices, blowing down pathways and outdoor areas using blowers

•Perform daily pre start inspections ensuring vehicles and equipment was in good working order, reporting any maintenance issues, and tagging out if unsafe to operate

•Maintain strict compliance with site OH&S rules, regulations, and company policies/procedures, including JHA’s, SOP’s, Take 5’s, hazard identification and reporting and training of new starters in the correct safety and procedures

Peggy/Trades Assistant

Crushing Services International
East Pilbara
01.2016 - 06.2018

•Drive to conditions and utilise effective two-way radio communication with all SIMOPS when escorting trucks to and from the mine site and camp, driving to and from the mine site in LV’s on

haul roads to transport equipment and personnel

•Responsible for cleaning crib rooms, offices and ablution blocks as per cleaning schedules, using the correct chemicals and P.P.E as per MSDS guidelines

•Perform mobilisation and stripping and sealing of offices, crib rooms and ablution blocks ensuring that all areas are barricaded and utilising the correct information tags on barricades

•Oversee all stock control, rotation and ordering of chemicals, supplies and equipment

•Safely operate the 4 tonne Forklift to load and unload the weekly food truck and transporting all palletised loads to various job sites and work groups throughout the camp

•Perform general clean-ups throughout the camp including emptying rubbish bins, cleaning breezeways, paths, and outdoor surrounding areas

•Assist with the training of new staff to ensure full compliance with operational and procedures and ensure a safe working environment that is LTI free

Patient Support Assistant

WA Country Health Service
Augusta/Margaret River/Busselton
12.2014 - 09.2015
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Delivered front-office administrative support, shared general information and employed clinical knowledge when assisting patients.
  • Furthered skills by actively taking part in employee training and taking classes to improve skills.
  • Streamlined communication between patients, medical professionals, and family members for better coordination of care.

Education

Manual Handling (WACHS) Senior First Aid - Future Education-Cert 4 Individual Support RPL

Covid 19 Infection Control Certicate

References - WACHS- Coordinator

Emma Huxtable
0405105503

Skills

  • Daily living support
  • Health and safety awareness
  • Emotional Support
  • Confidentiality and Privacy
  • Behavioral support
  • Documentation abilities
  • Professional boundaries
  • Cultural Sensitivity
  • Teamwork and Collaboration
  • Multitasking
  • Problem-Solving
  • Patient support

Timeline

Support Worker

Sole Trader
08.2020 - Current

Orderly/ Patient Care Assistant

WA Country Health Service
03.2020 - 08.2020

Trade Assistant/Traffic Controller

SJ Traffic/MIB Traffic Management
06.2019 - 03.2020

Grounds Person

Action Industrial Catering
06.2018 - 06.2019

Peggy/Trades Assistant

Crushing Services International
01.2016 - 06.2018

Patient Support Assistant

WA Country Health Service
12.2014 - 09.2015

Manual Handling (WACHS) Senior First Aid - Future Education-Cert 4 Individual Support RPL

Covid 19 Infection Control Certicate

References - WACHS- Coordinator

Emma Huxtable
Steven McDonald