Sukanya Pongsawat
Holsworthy,NSW
Summary
Support professional with focus on providing compassionate care and effective assistance to individuals in need. Background in helping clients with daily activities and emotional support, fostering safe and comfortable environment. Reliable team player with strong communication skills and adaptability to changing situations.
Overview
12
12
years of professional experience
Work History
Support Worker
Mars Hill Care Services
07.2024 - 08.2024
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Established trusting relationships with clients and their families through empathetic communication and active listening.
- Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
- Coordinated appointments for clients with healthcare providers to promote consistent access to essential medical services.
Manager of Massage Therapist
Swan Beauty Massage Thai
01.2018 - 01.2021
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
Graphic design
Self-employeed
01.2014 - 01.2018
- Utilized graphic design skills to create eye-catching promotional materials that captured audience attention.
- Produced creative visuals using graphic design software for both print layouts and digital assets related to accessories content.
- Enhanced brand recognition by developing and implementing innovative graphic design strategies.
Internal Auditor
The Mall Shopping Centre
01.2013 - 01.2014
- Assisted in the preparation of audit reports that clearly communicated findings and recommendations to key stakeholders.
- Performed internal audits of financial and departmental operations, developing risk assessments and conducting process walkthroughs for compliance with documented processes.
- Identified and reported audit issues.
- Investigated discrepancies discovered during auditing process.
Account Officer and Overseas Officer
Almat Thai International Co,.LTD
01.2013 - 01.2014
- Developed strong relationships with clients by promptly addressing inquiries or concerns related to their accounts.
- Enhanced accuracy in account reconciliations by closely reviewing transactions for discrepancies or errors before finalizing financial statements.
- Responded to requests for information and resolved issues quickly.
- Assisted in budget preparation and monitoring, contributing to cost-saving measures across the organization.
Education
Bachelor's degree - Accountancy
Payap University
10.2009
Certificate III - Customer Engagement
ILSC Business College
Sydney, NSW02.2018
Certificate III - Business Administration
SELC Education
Sydney06.2021
Diploma - Leadership And Management
SELC Education
Sydney, NSW01-2021
Advance Diploma - Leadership And Management
SELC Education
Sydney, NSW01-2021
Certificate IV - Marketing And Communication
Abbey
Sydney07.2022
Certificate III - Health Services Assistant (AIN)
Charter Australia
Sydney, NSW05.2023
Certificate III, - Individual Support
KCA Education
Sydney, NSW09-2024
Diploma - Community Services
KCA Education
Sydney, NSW07-2026
Skills
- Daily living support
- Housekeeping tasks
- Health and safety awareness
- Mobility assistance
- Emotional support
- Meal preparation
- Medication administration
- Disability care
Student Workplacement
AIN - The Sydney Private Hospital
AIN - St.Joseph Catholic Aged Care Facility
Languages
Thai
Native or Bilingual
Timeline
Support Worker
Mars Hill Care Services
07.2024 - 08.2024
Manager of Massage Therapist
Swan Beauty Massage Thai
01.2018 - 01.2021
Graphic design
Self-employeed
01.2014 - 01.2018
Internal Auditor
The Mall Shopping Centre
01.2013 - 01.2014
Account Officer and Overseas Officer
Almat Thai International Co,.LTD
01.2013 - 01.2014
Bachelor's degree - Accountancy
Payap University
Certificate III - Customer Engagement
ILSC Business College
Certificate III - Business Administration
SELC Education
Diploma - Leadership And Management
SELC Education
Advance Diploma - Leadership And Management
SELC Education
Certificate IV - Marketing And Communication
Abbey
Certificate III - Health Services Assistant (AIN)
Charter Australia
Certificate III, - Individual Support
KCA Education
Diploma - Community Services
KCA Education
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