Susan Wallace
Scarborough,QLD
Summary
Reliable professional with deep-rooted experience in postal and delivery services. Specialize in maintaining high productivity levels and completing tasks efficiently under strict timelines. Key skills include route management, mail sorting accuracy, and safe driving practices. Excel in time management, problem-solving, and customer service, ensuring positive interactions and timely mail delivery.
Overview
28
28
years of professional experience
Work History
Postal Delivery Officer
Australia Post
Brisbane, Qld
02.2008 - Current
- I am currently working as a postal delivery officer. My daily duties include sorting and delivering of mail and parcels, maintaining a high level of customer service, working to complete tasks in expected time frames and maintaining and adhering to privacy and security policies.
- During my time in this position, I have had the opportunity to learn the administration side of the business.
Hairdresser
Hairstyles by Lorraine
Toowoomba, Qld
09.2004 - 12.2008
- In this position, I worked as a hairdresser specialising in all aspects of hairdressing.
Hairdresser
Just Cuts
Toowoomba, Qld
01.2000 - 09.2004
- In this position, I worked as a hairdresser.
Senior Hair Stylist
Priceless hairdressing salon
Darwin, NT
11.1999 - 11.2000
- In this position, I worked as a senior hairdresser. This was a managerial role.
- Daily duties included the opening and closing of the salon, stock control, and managing staff.
Apprentice Hairdresser
Stefan Hair Fashion
Ipswich, Qld
09.1996 - 09.1999
- In this position I completed my hairdressing apprenticeship. I worked in all aspects of hairdressing.
Education
Diploma of Community Services (currently Studying)
AIPC
Brisbane, QLD12-2024
Diploma of Counselling (currently studying)
AIPC
Brisbane12-2020
Certificate III Ladies And Men's Hairdressing
Stefan Hair Fashion
Brisbane09-1999
Skills
- Excellent customer service
- Postal regulations
- Package handling
- Uphold Diversity and Harassment Guidelines
- Ensure Compliance with OHS Standards
- Collaboration
- Sorting mail
- Heavy lifting
Affiliations
- Lover of the outdoors
- Keen surfer
- Animal lover
- Passionate for helping people
Timeline
Postal Delivery Officer
Australia Post
02.2008 - Current
Hairdresser
Hairstyles by Lorraine
09.2004 - 12.2008
Hairdresser
Just Cuts
01.2000 - 09.2004
Senior Hair Stylist
Priceless hairdressing salon
11.1999 - 11.2000
Apprentice Hairdresser
Stefan Hair Fashion
09.1996 - 09.1999
Diploma of Community Services (currently Studying)
AIPC
Diploma of Counselling (currently studying)
AIPC
Certificate III Ladies And Men's Hairdressing
Stefan Hair Fashion
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