Sushma Nakarmi
Coles Bay,TAS
Summary
Dynamic professional in guest services and team collaboration, honed across roles at notable employers including Edge of the Bay Resort. Excelled in maintaining high standards of cleanliness and organization, while adeptly managing time and multitasking under pressure. Skilled in using POS systems and ensuring customer satisfaction through exceptional service.
Overview
6
6
years of professional experience
Work History
Food and Beverage Attendant
Iluka Tavern
11.2021 - Current
- Maintain clean and organized restaurant to comply with hygiene and health regulations.
- Clear area, clean and wipe tables and chairs to remove residue and comply with hygiene standards.
- Greet and seat guests to provide friendly and welcoming experience.
- Maintain clean and organize dining areas for an enjoyable guest experience.
Housekeeping Supervisor
Edge of the Bay Resort
05.2021 - Current
- Conduct regular room inspections to verify compliance with housekeeping standards.
- Place orders for housekeeping supplies and linen
- Check over other staffs
- Train and supervise new staff in housekeeping
- Communicat repair needs to maintenance staff.
Retail Assistant
IGA Abbotsford
08.2019 - 04.2021
- Use POS system to process sales, returns, online orders, and gift card activations.
- Greet customers, help locate merchandise, and suggest suitable options.
- Stock merchandise, clearly label items, and arrange according to date
- Replenish sales floor merchandise and organize shelves, racks, and bins for optimal appearance.
Student Services
Melbourne Polytechnic
11.2018 - 04.2021
- Provide on-campus and off-campus activities
- Plan and organize events for new and returning students
- Maintain the inventory levels
- Interact with students; providing guidance and assistance to students in regards to campus rules, accommodations, campus facilities, courses etc.
- Collaborate with teachers to help students, especially international students, understand the rules and regulations
Education
Nava Prabhat School
Lalitpur NepalDiploma of Hospitality Management - Hospitality
National Institute of Education And Technology
Hobart TAS05.2022
Master Degree - Accounting
Melbourne Polytechnic
Preston, VIC07.2020
Bachelor's Degree - Business Administration
Asian College Of Management And Technology
Kathmandu Nepal07.2016
Skills
- Adaptability under pressure
- Reliability and punctuality
- Guest Services
- Team work and Collaboration
- Multi-tasking strength
- Flexible Schedule
- Time Management
Timeline
Food and Beverage Attendant
Iluka Tavern
11.2021 - Current
Housekeeping Supervisor
Edge of the Bay Resort
05.2021 - Current
Retail Assistant
IGA Abbotsford
08.2019 - 04.2021
Student Services
Melbourne Polytechnic
11.2018 - 04.2021
Nava Prabhat School
Diploma of Hospitality Management - Hospitality
National Institute of Education And Technology
Master Degree - Accounting
Melbourne Polytechnic
Bachelor's Degree - Business Administration
Asian College Of Management And Technology
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