Summary
Overview
Work History
Education
Skills
Affiliations
Software
Timeline
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Swayam Raj

Retail Assistant
Parramatta

Summary

Enthusiastic learner and career seeker with proven experience in retail sales roles. Proficient in Microsoft Office and possessing comprehensive knowledge of design. Completed Grade 12th with a GPA of 8.2 and currently pursuing a bachelor's in biotechnology. Eager to contribute to the success of Harvey Norman through exceptional customer service and dedication to continuous improvement.

Overview

2
2
years of professional experience
3
3
Languages

Work History

Retail Assistant

KMART
01.2023 - 11.2024
  • Engaged with customers to understand their needs and recommend suitable electronics products.
  • Demonstrated product features and benefits to facilitate informed purchasing decisions.
  • Handled inquiries and resolved customer complaints in a professional and timely manner.
  • Contributed to achieving sales targets through proactive selling and product knowledge.

Retail Sales Man

JB Hi-Fi
12.2023 - 03.2024
  • Balanced multiple tasks simultaneously during busy periods without compromising quality of service.
  • Assisted in loss prevention efforts by monitoring customer activity and reporting suspicious behavior.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Provided personalized shopping assistance, helping customers find the perfect item for their needs or occasion.xceptional team player with the ability to identify and address the strengths and weaknesses of teammates.
  • Strong communication skills and dedication to providing outstanding customer service.
  • Detail-oriented with a focus on maintaining a hygienic and safe working environment.

Education

MBA - BUSINESS

University of Technology Sydney
Sydney
11.2026

BBA - BUSSINESS

PARUL UNIVERSITY
INDIA
06.2022

No Degree - Language

GERMAN A1
Goethe Institute
01.2021

Skills

Computer Proficiency and Microsoft Office

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Affiliations

  • Toastmasters
  • Project Management Institute

Software

Proficient in MS Office (Word, Excel, PowerPoint) Skilled in SketchUp, Photoshop, Interior Design, Illustrator, and Staad Pro Fluent in English, Hindi, and Gujarati, with basic knowledge of German

Timeline

Retail Sales Man

JB Hi-Fi
12.2023 - 03.2024

Retail Assistant

KMART
01.2023 - 11.2024

MBA - BUSINESS

University of Technology Sydney

BBA - BUSSINESS

PARUL UNIVERSITY

No Degree - Language

GERMAN A1

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