Lavinia Davis
Sinagra,WA
Summary
Dynamic professional with a proven track record at EG FUELCO LTD, excelling in customer service and cash management. Recognized for consistently exceeding sales targets and fostering strong relationships, driving customer satisfaction and repeat business. Adept at resolving complaints and ensuring a safe, efficient work environment, contributing to overall team success.
Overview
19
19
years of professional experience
Work History
Console Operator/Team Member
EG FUELCO LTD
01.2020 - 02.2026
- Developed strong working relationships with colleagues across departments, fostering collaboration and open communication channels for improved problemsolving.
- Maintained a safe working environment by adhering to established health and safety protocols during console operations.
- Assisted in training new employees, sharing best practices for successful console operation, and promoting a team-oriented work culture.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Telecommunications Sales Representative
WGFM LTD
02.2007 - 11.2015
- Increased sales revenue by consistently meeting and exceeding sales targets in the telecommunications industry.
- Cultivated strong relationships with key decision-makers within target organizations, resulting in increased business opportunities.
- Exceeded monthly sales quotas consistently, contributing significantly towards overall team performance targets.
- Participated in industry events, trade shows, and conferences to represent the company''s brand and forge new business connections.
- Secured high-value contracts through skillful negotiation tactics, ensuring profitability for both the company and clients.
- Developed a thorough understanding of competitor offerings, enabling effective positioning of our products and services as the superior choice.
Education
High School Diploma -
Gisborne Girls High School
10-2001
Skills
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Cash handling
- Customer complaint resolution
- Cash management
Languages
English
Full Professional
Timeline
Console Operator/Team Member
EG FUELCO LTD
01.2020 - 02.2026
Telecommunications Sales Representative
WGFM LTD
02.2007 - 11.2015
High School Diploma -
Gisborne Girls High School
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