Symone MUNRO
Clontarf,Australia
Summary
Accomplished Employment Consultant with extensive experience managing diverse caseloads. I bring a strong background in administrative and organizational skills, adept at navigating complex challenges and delivering tailored support to clients. My diverse professional experience has honed my flexibility and resilience, enabling me to excel in various roles and environments. I am committed to leveraging my expertise in client relations and problem-solving to contribute effectively to a collaborative and results-driven team. Passionate about providing exceptional service, I aim to foster positive outcomes and enhance team performance in a dynamic workplace.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Employment Consultant
BUSY Ability, Strathpine
Strathpine
09.2024 - Current
- Conducted comprehensive assessments to understand the individual needs, skills, and barriers of ex-offenders.
- Maintained accurate records of client interactions, progress, and outcomes.
- Prepared reports and documentation required by organizational policies.
- Networked with local employers to identify job openings and advocate for clients.
- Provided one-on-one coaching and support to clients throughout the job search process.
- Conducted follow-up meetings to ensure clients are adjusting well to their new employment and addressed any issues that arise.
- Coordinated with training providers to ensure clients receive necessary certifications and qualifications before re-entering the workforce.
Employment Consultant
Campbell Page Limited, Boondall
Boondall
- Identified suitable job opportunities and matched clients with appropriate employers.
- Assisted clients in developing resumes, cover letters, and preparing for job interviews.
- Built and maintained relationships with employers to advocate for the hiring of individuals with disabilities.
- Developed personalized employment plans that align with client’s goals and capabilities.
- Provide career counseling to help clients understand their career options and pathways.
- 5 Months
Retail Assistant
HGC Administrative Services Pty Ltd, Chermside
Chermside
- Provided exceptional customer service to ensure a positive experience for all patrons.
- Maintained cleanliness and organization of the establishment to uphold high standards.
- Performed opening and closing procedures efficiently and accurately.
- Managed money handling tasks such as cash transactions, balancing tills, and preparing bank deposits.
- Executed administrative duties, including record-keeping, scheduling, and correspondence.
- Conducted regular stock audits to ensure accurate inventory levels and identify discrepancies.
- 5 Months
Jobs Advisor
ETC LTD, Nundah
Nundah
- Assisted customers in securing sustainable employment opportunities.
- Arranged and coordinated training programs to enhance client’s skills and employability.
- Supported clients in identifying and overcoming barriers to employment.
- Facilitated conflict resolution to address and resolve client issues effectively.
- Scheduled and managed appointments to ensure timely and organized client interactions.
- 5 Months
Emergency Response Operator
Turnstall Health Care, Eagle Farm
Eagle Farm
- Answered and processed emergency and non-emergency calls promptly and professionally for clients.
- Determined the nature and location of emergencies to dispatch appropriate services.
- Utilized computer-aided dispatch systems and telecommunications equipment efficiently.
- Ensure compliance with legal and organizational protocols during all operations.
- 3 Months
Hospitality Staff Member
Arana leagues club, Arana hills
Arana hills
- Efficiently managed TAB and KENO gaming systems, ensuring accurate processing of bets and payouts.
- Greeted and welcomed customers warmly, creating a friendly and inviting atmosphere.
- Performed end-of-day cash handling tasks, including balancing tills, preparing bank deposits, and reconciling any discrepancies.
- Thoroughly clean and sanitize the bar and dining areas, including washing glassware, utensils, and surfaces.
- 1 Year
Skills
- Customer Service
- Microsoft Proficient
- Organizational Skills
- Networking & Relationship Building
- Problem Solving Skills
- Conflict Resolution
- Empathy and Compassion
- Patience and Resilience
- Communication Skills
- Administration
Certification
- Blue Card
- Yellow Card
- RSA & RSG
Timeline
Employment Consultant
BUSY Ability, Strathpine
09.2024 - Current
Employment Consultant
Campbell Page Limited, Boondall
Retail Assistant
HGC Administrative Services Pty Ltd, Chermside
Jobs Advisor
ETC LTD, Nundah
Emergency Response Operator
Turnstall Health Care, Eagle Farm
Hospitality Staff Member
Arana leagues club, Arana hills