Tahlarnie Pettit
Herdsmans Cove ,Tas
Summary
Motivated Customer Service Professional experienced in fostering positive relationships with clients and colleagues. Delivered client satisfaction through effective complaint resolution and prompt responses to diverse needs. Committed to maintaining high standards of service while embracing new challenges in collaborative environments.
Overview
1
1
Certification
11
11
years of post-secondary education
8
8
years of professional experience
Work History
Bar allrounder/Supervisor
The Huntington tavern
Kempton , Tas
03.2025 - Current
- Resolved customer complaints effectively, leading to increased satisfaction and loyalty.
- Ensured consistent compliance with health and safety regulations to maintain a safe environment.
- Trained new employees on company policies and procedures.
- Managed inventory levels and ordered supplies to ensure optimal stock availability.
- Maintained cleanliness and organization of dining and kitchen areas.
Cleaners
Bruny island cleaning corporation
Hobart
11.2023 - 03.2024
- Ensured cleanliness and sanitation of assigned areas, creating a welcoming environment for customers and staff.
- Executed routine deep cleaning tasks, including dusting, mopping, and disinfecting surfaces to uphold hygiene standards.
- Managed cleaning equipment and supplies according to safety protocols, preventing accidents and promoting user safety.
Customer Service/Retail
DOMINOS
01.2022 - 12.2023
- Provided part-time support during busy hours in a retail environment.. Learned cash handling skills and excellent time management.
- Developed strong product knowledge and effectively communicated to customers, enhancing their shopping experience.
- Processed transactions accurately and efficiently, ensuring a smooth checkout experience for customers.
- Collaborated with team members to streamline operations, improving efficiency during peak shopping periods.
- Conducted inventory checks and restocked shelves, maintaining product availability for customers.
- Processed transactions accurately and efficiently, providing a seamless checkout experience.
Customer Service/Teller
WESTPAC
Glenorchy
01.2020 - 01.2021
- Completed certificate III in financial services at Westpac, acquiring tools and skills for effective performance in fast-paced banking environment.
- Processed customer transactions accurately and efficiently.
- Assisted customers with account inquiries and service requests.
- Demonstrated exemplary cash handling skills while maintaining accuracy in transactions during part-time roles.
- Assisted customers with account inquiries and service requests, ensuring timely and accurate responses to enhance customer satisfaction.
- Maintained cash drawer balances and performed daily reconciliations, contributing to accurate financial reporting and operational integrity.
Customer Service
COLES
01.2019 - 12.2019
- Assisted customers as a Christmas casual for 5 months, enhancing communication skills and fostering positive interactions.
- Created strategies that streamlined customer service processes for improved efficiency.
- Developed strategies to improve customer service processes.
- Delivered customer service support to guests and visitors, ensuring a welcoming and helpful experience.
Education
High School and College - child studies, automotive
Jordan River Learning Federation
Bridgewater , Tasmania 02.2016 - 08.2026
Skills
- Customer support
- Point of sale management
- Health compliance
- Inventory control
- Staff training
- Time management
- Attention to detail
- Problem solving
- Communication skills
- Teamwork
- Adaptability
- Conflict resolution
- Empathy
Certification
- Completed RSA
Completed RSG
Completed cert 3 in financial services
Personal Information
- Date of Birth: 11/25/03
- Gender: Female
- Driving License: Current Tasmania drivers license
Ethnicity
- Date of Birth: 11/25/03
- Gender: Female
- Driving License: Current Tasmania drivers license
Timeline
Bar allrounder/Supervisor
The Huntington tavern
03.2025 - Current
Cleaners
Bruny island cleaning corporation
11.2023 - 03.2024
Customer Service/Retail
DOMINOS
01.2022 - 12.2023
Customer Service/Teller
WESTPAC
01.2020 - 01.2021
Customer Service
COLES
01.2019 - 12.2019
High School and College - child studies, automotive
Jordan River Learning Federation
02.2016 - 08.2026