Talia Golding
Birtinya,QLD
Summary
Outgoing pre-medical student pursuing flexible part-time employment with weekend and day shift options. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Retail Assistant
Kmart
Mt Ommaney, QLD
02.2022 - Current
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Processed payments using cash register, credit card machine and POS system.
- Resolved customer complaints to elevate service and escalated higher level issues to supervisor for immediate remediation.
- Fulfilled and packed online orders for delivery and click & collect.
- Operated the service desk by processing merchandise returns and exchanges for customers to refund payments and offer store credit.
Restaurant Waitstaff
Punjab Curry Club
Forest Lake, QLD
01.2021 - 06.2024
- Operated POS terminals to input orders, split bills and calculate totals.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Performed opening and closing duties such as restocking supplies and cleaning work areas prior to leaving shift.
Education
Bachelor of Medical Science -
University of The Sunshine Coast
Sippy Downs01-2026
High School Diploma -
St John's Anglican College
Forest Lake, QLDSkills
- POS System Operation
- Product Merchandising
- Loss Prevention
- Engaging With Diverse Customers
- Attention to Detail
- Strong Communication and Interpersonal Skills
- Excellent Customer Service
- Friendly and Helpful
Accomplishments
- 2023 Dux of College
- Magna cum laude
- 2023 Outstanding Senior STEM Student Peter Doherty Award
- ADF Future Innovators award
References
References available upon request.
Timeline
Retail Assistant
Kmart
02.2022 - Current
Restaurant Waitstaff
Punjab Curry Club
01.2021 - 06.2024
Bachelor of Medical Science -
University of The Sunshine Coast
High School Diploma -
St John's Anglican College