Tamara Armstrong
Summary
Motivated retail assistant and first-year Bachelor of Nursing student offering strong customer service, communication, and organisational skills. Experienced in supporting diverse client needs in fast-paced environments and committed to providing patient-centred care. Dedicated to applying these skills in a clinical setting and eager to gain hands on experience while contributing to high quality patient care.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Retail Assistant
Kmart
11.2021 - Current
- Provided friendly, attentive assistance to customers with product selection and inquiries.
- Guided customers through the store, helping them locate merchandise and offering tailored suggestions.
- Answered customer inquiries in person and via telephone, ensuring prompt and professional service.
- Handled customer feedback and resolved issues promptly.
- Participated in daily store maintenance and cleanliness tasks.
- Stocked merchandise, clearly labelling items, and arranging them according to size or colour.
- Replenished sales floor merchandise and organised shelves and racks for optimal appearance.
- Demonstrated flexibility by adapting to various roles within the retail environment when needed.
- Provided training and guidance to new staff.
Education
Higher School Certificate -
Woolooware High School
Woolooware, NSW11-2024
Bachelor of Nursing -
University of Wollongong
Sutherland, NSW12-2027
Skills
- Time management capabilities
- Organization
- Team collaboration
- Effective communication
- Attention to detail
- Adaptable and flexible
- Clinical judgment
- Privacy and confidentiality
- Compassionate and caring
- Patience and empathy
Certification
Education
- Higher School Certificate - Woolooware High School
Certificates and Training
- Dementia Training Australia - Recognising and Acting on Pain in People Living With Dementia for Direct Care Workers
- Dementia Training Australia - The View From Here: Skills in Aged and Community Dementia Care
Timeline
Retail Assistant
Kmart
11.2021 - Current
Higher School Certificate -
Woolooware High School
Bachelor of Nursing -
University of Wollongong
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