Tania Chung
Cairns,QLD
Summary
Hardworking Stock controller with experience in delivering accurate inventory management in assorted environments. Facilitates productivity and prevents shortages through efficient receiving, processing and distribution of merchandise. Skilled in strategic inventory organization and tagging.
Experienced Pharmacy Technician knowledgeable in all facets of pharmacy operations, eager to bring talent and expertise to the pharmacy. Successful in quickly and accurately filling prescription orders and building relationships with customers for sustained business growth and customer retention. Team-oriented and dedicated to collaboratively delivering exceptional customer service.
Overview
10
10
years of professional experience
Work History
Pharmacy Assistant
Vitality Pharmacy
11.2023 - Current
- Enhanced customer satisfaction by providing efficient and accurate prescription filling services.
- Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
- Contributed to increased sales by offering expert advice on over-the-counter medications and products.
- Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.
- Streamlined pharmacy operations with proficient use of pharmacy management software for order processing and record keeping.
Senior Pharmacy Assistant
Ramsay Pharmacy Cairns Medical Centre
08.2017 - 01.2022
- Enhanced inventory accuracy by conducting thorough stock audits and addressing discrepancies promptly
- Reduced instances of stock shortages by maintaining close communication with suppliers and closely monitoring demand trends.
- Negotiated with vendors to secure advantageous pricing arrangements, reducing overall inventory carrying costs.
- Handled stock return claims from customers promptly and professionally, maintaining positive relationships while minimizing financial impact on the company.
- Determined and performed appropriate adjustments of authorized stock levels.
- Disposed of damaged or defective items or coordinated returns to vendors for covered items.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Stocked shelves to match planogram images and instructions.
- Prepared and checked outbound shipments for accuracy.
- Stocked designated items on shelves, end caps and displays.
- Implemented Stocktakes quarterly
- Processed Invoices
Dispense Technician
Ramsay Pharmacy Cairns Medical Centre
08.2017 - 01.2022
- Enhanced pharmacy efficiency by accurately dispensing medications and maintaining appropriate inventory levels.
- Reduced medication errors through meticulous attention to detail in filling prescriptions and verifying patient information.
- Streamlined workflow by organizing and prioritizing tasks, ensuring timely completion of all duties.
- Fridge temperatures
- Ordered stock daily
- Dispensed medications and printed header cards for webster packing
- Updated patient profiles with current medication lists, ensuring accurate records for future reference during consultations or refills.
Store Manager
Cosmetics Fragrance Direct
03.2014 - 06.2017
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Managed inventory control, cash control, and store opening and closing procedures.
- Developed and implemented successful staff incentive programs to motivate employees.
Education
Cert IV Retail Management
First Impressions Resources The Australian Retail
Cert IV Community Pharmacy
Pharmacy Guild of Australia
Skills
- Receiving incoming supplies
- Processing payments
- Order documentation
- Verifying orders
- Secure storage of medications
- POS System Operation
- Medication Dispensing
- Inventory Management
contacts
Chou Vue Pharmacist Ramsay Pharmacy Cairns Ph 0477001403
Kim Hongkyen Pharmacist Ramsay Pharmacy Cairns Ph 0491333380
Alex Yeung Area Manager Ramsay Pharmacy Cairns Ph 0412826022
Timeline
Pharmacy Assistant
Vitality Pharmacy
11.2023 - Current
Senior Pharmacy Assistant
Ramsay Pharmacy Cairns Medical Centre
08.2017 - 01.2022
Dispense Technician
Ramsay Pharmacy Cairns Medical Centre
08.2017 - 01.2022
Store Manager
Cosmetics Fragrance Direct
03.2014 - 06.2017
Cert IV Retail Management
First Impressions Resources The Australian Retail
Cert IV Community Pharmacy
Pharmacy Guild of Australia
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