Tapuakaira Katu
Coomera,QLD
Summary
Dynamic and adaptable professional with experience at Kidz Foodz Inc, excelling in service delivery and cross-functional teamwork. Proven ability to maintain cleanliness standards while effectively managing high-pressure situations. Recognized for developing efficient systems and enhancing team productivity through versatile roles, ensuring exceptional customer satisfaction and operational excellence.
Friendly Cafe Worker with experience in order taking, payment processing, and food safety. Contributes to team success by working hard, taking on extra work and meeting customer needs. Great at managing time and helping fellow workers.
Adaptable Cafe Worker accurate in completing orders, replenishing serving stations and cleaning spills. Assists servers by collecting payments, issuing receipts and setting order trays before delivering food to customers' tables. Light-hearted and friendly professional skilled in customer service.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
24
24
years of professional experience
Work History
Cafe Worker
Kidz Foodz Inc
05.2021 - 05.2025
- Maintained a clean and organized café environment, adhering to health and safety regulations.
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
- Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
- Contributed to team efficiency by cross-training in various roles such as barista, cashier, and food preparer.
Store/Stock Sorting
St Vincents De Paul
04.2012 - 06.2013
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Paid attention to detail while completing assignments.
Administration Trainee
Brims Builder Hardware
10.2010 - 01.2011
- Developed an effective filing system, simplifying document retrieval and reducing time spent searching for information.
- Performed rotations and on-site visits to make recommendations to solve problems.
- Managed inventory levels of office supplies to ensure availability without excess stock or wastage of resources.
- Received packages and mail at front desk and dispersed to correct employees.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Motel Cleaner
The Landscape Motel
03.2001 - 07.2003
Education
No Degree - Hospitality
Icon Training Academy
Robina, QLD07-2021
Skills
- Cross-functional teamwork
- Proficient in service delivery
- Upholding cleanliness standards
- Adaptable to diverse work hours
- Service excellence
Timeline
Cafe Worker
Kidz Foodz Inc
05.2021 - 05.2025
Store/Stock Sorting
St Vincents De Paul
04.2012 - 06.2013
Administration Trainee
Brims Builder Hardware
10.2010 - 01.2011
Motel Cleaner
The Landscape Motel
03.2001 - 07.2003
No Degree - Hospitality
Icon Training Academy
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