Tayla Casey
Tamworth,NSW
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling items properly. Pursues every opportunity to support team members and proactively address issues. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Hardworking and passionate job seeker with strong organizational skills eager to secure any position. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
Work History
Peel High School Administration Officer
Malinda Canham
01.2023 - 12.2024
- Developed strong working relationships with colleagues, contributing to a positive work environment.
- Provided exceptional customer service, addressing inquiries professionally and in a timely manner.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Aided colleagues, managers, and customers through regular communication and assistance.
- Maintained high levels of organization within the office space through regular supply inventory checks and proactive restocking efforts.
- Computerized office activities, maintained customer communications, and tracked records through delivery.
- Entered and maintained departmental records in company database.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Proofread and edited documents for accuracy and grammar.
The Court House Hotel Tamworth
Keagan Cohen
02.2021 - 03.2021
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Stable Hand and Strapper at Cody Morgan Racing
Cody Morgan
11.2020 - 03.2021
- Maintained clean stables for optimal horse health and safety standards.
- Maintained saddles, bridles, and riding gear and helped fit items to specific horses.
- Monitored horse behavior closely, promptly addressing any issues or concerns to maintain their wellbeing.
- Kept animal coats clean and healthy with regular washing, grooming, and trimming.
- Demonstrated strong multitasking abilities while managing multiple responsibilities within fast-paced stable environments.
Mcdonalds
Mikaela Searl
03.2019 - 09.2020
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Proved successful working within tight deadlines and a fast-paced environment.
Education
High School Diploma -
Gloucester High School
Gloucester, NSW09.2020
Skills
- Administrative Support
- Office Administration
- Customer Service
- Attention to Detail
- Team Collaboration
- Personable and Approachable
- Relationship Development
Timeline
Peel High School Administration Officer
Malinda Canham
01.2023 - 12.2024
The Court House Hotel Tamworth
Keagan Cohen
02.2021 - 03.2021
Stable Hand and Strapper at Cody Morgan Racing
Cody Morgan
11.2020 - 03.2021
Mcdonalds
Mikaela Searl
03.2019 - 09.2020
High School Diploma -
Gloucester High School
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