Taylor Wickham
Nome,QLD
Summary
Dynamic professional with extensive experience at Queensland Corrective Services, skilled in de-escalation techniques and relationship building. Proven ability to enhance safety and security while fostering trust among diverse inmate populations. Adept at collaborating with multidisciplinary teams to address complex needs, ensuring a secure and supportive environment for all.
Overview
6
6
years of professional experience
Work History
Custodial Correctional Officer
Queensland Corrective Services
Townsville, QLD
11.2021 - Current
- Consistently monitored inmate behavior, intervening when necessary to deescalate volatile situations or potential conflicts.
- Collaborated effectively with multidisciplinary teams to address inmate needs, including medical professionals, counselors, and educators.
- Improved overall facility cleanliness with regular inspections and maintenance tasks, contributing to a healthier living space for both staff and inmates.
- Coordinated closely with outside agencies such as local law enforcement or social services providers when required for specific inmate cases or investigations.
- Utilized crisis intervention techniques effectively when faced with challenging interactions involving distressed or agitated individuals within the facility population.
- Maintained a secure environment for staff and inmates by enforcing facility rules and regulations consistently.
- Enhanced inmate safety by conducting thorough cell searches and confiscating contraband materials.
- Developed rapport with diverse inmate demographics while maintaining professional boundaries, fostering a sense of trust and mutual respect among all parties involved in daily operations.
Bridal Consultant
Curvella Bridal Boutique
Townsville, QLD
01.2019 - Current
- Demonstrated excellent problem-solving skills when addressing any challenges faced during fittings or alterations appointments, ensuring client satisfaction at all times.
- Provided emotional support for stressed brides throughout their wedding planning journey by offering compassionate guidance in addition to fashion expertise.
- Assisted with event planning initiatives such as bridal expos and fashion shows, showcasing the boutique''s unique offerings while attracting potential new clientele.
- Organized trunk shows featuring designer collections, boosting boutique visibility within the local market and driving sales growth.
Early Childhood Educator
Imagine
03.2019 - 11.2021
- Maintained and fostered positive and constructive interactions with staff, families, and children.
- Boosted children''s social skills development through group projects and collaborative games.
- Cultivated a safe and inclusive classroom environment that fostered respect, empathy, and cultural awareness among students.
Education
Advanced Certificate - Crisis Support Counselling
Courses4you
Townsville, QLDAdvanced Certificate - Criminal Phycology
Courses4you
RemoteCertificate III - Correction Practice
Queensland Corrective Services Academy
Townsville, QLD08.2022
Skills
- De-escalation techniques
- Policy enforcement
- Cross-cultural sensitivity
- First aid and CPR
- Safety and security enforcement
- Mental health awareness
- Observation
- Relationship building and management
- Stress tolerance
- Suicide prevention
- Evidence preservation
Timeline
Custodial Correctional Officer
Queensland Corrective Services
11.2021 - Current
Early Childhood Educator
Imagine
03.2019 - 11.2021
Bridal Consultant
Curvella Bridal Boutique
01.2019 - Current
Advanced Certificate - Crisis Support Counselling
Courses4you
Advanced Certificate - Criminal Phycology
Courses4you
Certificate III - Correction Practice
Queensland Corrective Services Academy