Teao Te Rito
Westmead,NSW
Summary
Proven track record in enhancing operational efficiency and customer satisfaction at Australia Post, showcasing exceptional package handling and team-building skills. Achieved high accuracy rates in mail sorting and delivery, while mentoring team members at Commercial Hotel, significantly improving service quality. Demonstrated unparalleled flexibility and safety awareness across diverse roles, effectively managing high-volume workloads.
Overview
12
12
years of professional experience
Work History
Postal Delivery Officer
Australia Post
07.2018 - 07.2024
- Managed high volumes of mail during peak seasons while maintaining accuracy rates in sorting processes ensuring timely deliveries.
- Boosted safety standards, conducting regular vehicle inspections and adhering to traffic laws during mail deliveries.
- Safeguarded sensitive information through strict adherence to postal regulations and confidentiality protocols.
- Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
- Directly interacted with customers to deliver mail, packages, and ordered goods.
- Offered friendly and efficient service to customers, handled challenging situations.
Bar Tender
Commercial Hotel
02.2014 - 07.2018
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed bar according to established procedures, ensuring preparedness for each shift.
- Mentored junior team members in effective tender writing techniques, enhancing overall team performance.
- Strengthened relationships with clients through regular communication during tender process, fostering trust and confidence in our services.
Crew Member
Woolworth's
02.2012 - 07.2014
- Worked front counter and other areas.
- Collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Education
High School Diploma -
Greystanes High School
Greystanes, NSW02.2010
Skills
- Package handling
- Loading and unloading
- Team building
- Flexibility
- Hand-Eye Coordination
- Prioritization
- Safety awareness
- Weather Tolerance
- Time Management
- Attention to Detail
- Decision-Making
- Multitasking
Hobbies
Enjoy riding motorbikes, art exhibition's and traveling abroad.
Timeline
Postal Delivery Officer
Australia Post
07.2018 - 07.2024
Bar Tender
Commercial Hotel
02.2014 - 07.2018
Crew Member
Woolworth's
02.2012 - 07.2014
High School Diploma -
Greystanes High School
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