Tej Karimi
East Victoria Park,WA
Summary
As a former school captain in high school and participating in many team sports growing up, I thrive in a team environment. In the last couple of years I have focused on improving my customer service skills, refining my ability to understand customer needs and to proactively resolve issues. I am confident working under pressure, able to prioritise important tasks and work efficiently, irrespective of the environment around me.
Overview
5
5
years of professional experience
Work History
Hospitality Worker
Fish Boss
09.2021 - Current
- Performed general cleaning by sweeping and mopping floors, washing dishes and emptying bins.
- Prepared food verified adherence of quality and safe food-handling standards.
- Delivered excellent customer service to support company reputation and patron satisfaction.
- Reduced risks by maintaining clean and organised work environment.
- Communicated with customers to promptly resolve complaints and address inquiries.
- Processed payments with focus on accuracy and correct cash-handling procedures.
- Greeted guests with friendly and professional acknowledgment to build rapport.
- Trained new staff members on proper customer service and hospitality policies.
Basketball Referee
Basketball WA - Perth Basketball Association
08.2018 - 10.2021
- Instructed players and coaches on basketball game rules.
- Handled high-stress situations using superior calming techniques with basketball fans.
- Identified player infractions and determined appropriate penalties.
- Refereed basketball at domestic and state level.
- Worked at competitive athletic basketball games, tournaments and special sporting events.
- Promoted good sportsmanship among players.
- Communicated with fans, coaches, players, and other umpires.
Education
Physiotherapy (Honours) - Health Sciences
Curtin University
Perth, WA09.2026
Skills
- Food Preparation
- Cleaning and Sanitizing
- Positive Attitude
- Customer Service
- First Aid Trained
- Computer Proficient
Additional Information
- Volunteered at election campaigns for former Treasurer Ben Wyatt.
- Assisted with administrative duties for members of parliament with campaign materials over several years.
- Coached a team of under 14 boys as a volunteer for a domestic basketball season.
- Volunteered as a referee for an Indigenous basketball tournament.
- Volunteered as part of physiotherapy degree giving massages to Motor Neurone Disease patients.
Timeline
Hospitality Worker
Fish Boss
09.2021 - Current
Basketball Referee
Basketball WA - Perth Basketball Association
08.2018 - 10.2021
Physiotherapy (Honours) - Health Sciences
Curtin University
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