Tessa Honer
Engadine,NSW
Summary
Developed comprehensive skills in structured environment including effective communication and problem-solving. Seeking to transition into new field to utilize these transferrable skills to further learning. Posses a WWCC.
Overview
1
1
year of professional experience
Work History
Guest Experience Officer
Taronga Zoo Sydney, NSW
10.2023 - Current
- Trained new hire staff members, helping them develop their skills and adhere to Taronga’s values.
- Radio communication and Emergency Protocol.
- Digital transactions, ticket sales and validation.
- Guest safety and satisfaction.
- Way-finding, effective and clear communication.
- Animal handling, presenting and dignity.
Education
Certificate III - Travel And Tourism
Taronga Zoo
Mosman, NSW02.2023
Engadine High School
Engadine, NSW2023
Skills
- Work coordination
- Strategic planning
- Innovation and creativity
- Cultural awareness
- Public speaking
- Emergency and non-emergency response
- De-escalation techniques
- Teamwork and collaboration
- Multitasking Abilities
- Problem-solving
Timeline
Guest Experience Officer
Taronga Zoo Sydney, NSW
10.2023 - Current
Certificate III - Travel And Tourism
Taronga Zoo
Engadine High School
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