Tessa Honer

Engadine,NSW

Summary

Developed comprehensive skills in structured environment including effective communication and problem-solving. Seeking to transition into new field to utilize these transferrable skills to further learning. Posses a WWCC.

Overview

year of professional experience

Work History

Guest Experience Officer

Taronga Zoo Sydney, NSW

10.2023 - Current

Trained new hire staff members, helping them develop their skills and adhere to Taronga’s values.
Radio communication and Emergency Protocol.
Digital transactions, ticket sales and validation.
Guest safety and satisfaction.
Way-finding, effective and clear communication.
Animal handling, presenting and dignity.

Education

Certificate III - Travel And Tourism

Taronga Zoo

Mosman, NSW

02.2023

Engadine High School

Engadine, NSW

2023

Skills

Work coordination
Strategic planning
Innovation and creativity
Cultural awareness
Public speaking

Emergency and non-emergency response
De-escalation techniques
Teamwork and collaboration
Multitasking Abilities
Problem-solving

Timeline