Tess Vandenbergh
Summary
Calm, positive, and confident professional seeking an opportunity to showcase skills while fostering growth and development. A proven team player with the ability to work autonomously, complemented by strong organizational skills and a respectful demeanour. Naturally establishes positive relationships with co-workers and customers, driven by a passion for tackling challenges and building social connections. Demonstrated leadership capabilities are balanced by a commitment to following instructions, supported by a strong work ethic and self-motivation.
Overview
4
4
years of professional experience
Work History
Executive Assistant (APS3)
Department of Infrastructure
01.2025 - Current
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
Café Service Attendant, Barista
Lava Espresso Bar
03.2024 - 01.2025
- Supervised daily operations, ensuring adherence to company policies and procedures.
- Utilized strong problem-solving skills to handle challenging situations effectively under pressure.
- Facilitated sales of services and goods.
- Promoted a positive work atmosphere through strong interpersonal skills and active collaboration with colleagues across various departments.
- Managed cash transactions accurately, maintaining financial security within the workplace.
Cadet/apprenticeship
Department of Climate Change, Energy, Environment, and Water
10.2023 - 03.2024
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
- Participated in workshops and presentations related to projects to gain knowledge.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
Café Service Attendant, Barista, Function Waiter
Bookplate Cafe, National Library
01.2022 - 10.2023
- Trained and coached newly hired team members in restocking items and delivering good service to customers.
- Conducted regular equipment maintenance checks to ensure proper functionality and safety standards were met.
- Provided high level of assistance to customers during special events, fundraisers and private parties.
- Developed relationships with key vendors, leading to improved supply chain management for essential resources needed throughout daily operations.
- Achieved high levels of customer retention by delivering personalized service tailored specifically towards individual preferences.
Casual Retail Assistant
Surf Dive n Ski
07.2021 - 02.2022
- Used POS system to process sales, returns, online orders, and gift card activations.
- Handled returns and exchanges professionally, adhering to company policies while prioritizing customer satisfaction.
- Processed transactions accurately, balancing cash registers at the end of each shift.
- Given the higher duty of logging and approving the time sheets of staff
Education
Certificate III - Digital Media and Technology
Merici College Canberra
Certificate II - Sports and Recreations
Merici College Canberra
Schooling Years 7-12 - undefined
Merici College Canberra
Timeline
Executive Assistant (APS3)
Department of Infrastructure
01.2025 - Current
Café Service Attendant, Barista
Lava Espresso Bar
03.2024 - 01.2025
Cadet/apprenticeship
Department of Climate Change, Energy, Environment, and Water
10.2023 - 03.2024
Café Service Attendant, Barista, Function Waiter
Bookplate Cafe, National Library
01.2022 - 10.2023
Casual Retail Assistant
Surf Dive n Ski
07.2021 - 02.2022
Certificate II - Sports and Recreations
Merici College Canberra
Schooling Years 7-12 - undefined
Merici College Canberra
Certificate III - Digital Media and Technology
Merici College Canberra
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