Thomas Fink
Motor Claims Consultant
Noosa Heads,QLD
Summary
Enthusiastic industry professional .Excellent interpersonal and communication skills. Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
15
15
years of professional experience
Work History
Motor Claims Consultant
Auto & General Insurance Company
Kawana, QLD
07.2024 - Current
- Goal-oriented professional with proven success in applying analytical skills to solve complex problems and overcome challenges. Dedicated to enhancing team performance and driving business success.
Support Worker/Career
Self employed
Noosaville, Qld
03.2022 - 07.2024
- Supported clients' social, physical and emotional needs to help integrate into local community.
- Tracked client behaviors, daily activities, new skills and notable incidents for documentation purposes.
- Drove and accompanied clients to appointments, shopping and special events for safety and companionship.
- Provided professional services and support in a dynamic work environment.
Concierge
Sofitel Noosa Resort
Noosa Heads , QLD
03.2019 - 12.2021
- Worked closely with guests such as celebrities or VIPs and always showed extreme professionalism and respect for personal privacy.
- Welcomed clients and offered to assist with setting up spa treatments and restaurant reservations
- Provided personalized support to meet unique needs and promote brand loyalty.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Telesales Agent
Vodafone Business Centre
Brisbane North , Qld
04.2014 - 06.2018
- Led aggressive prospecting, cold calling and networking to enhance lead generation.
- Fostered team approach to achieve annual sales objectives.
- Enhanced customer journey in alignment with service policies and standards, elevating satisfaction and referral rates.
- Responded to prospects' questions with persuasive communication skills and in-depth knowledge of available products and services.
Insurance Sales Agent
Youi
Kawana, Qld
02.2010 - 03.2014
- Interviewed prospective clients to gather information on financial needs and discuss existing coverage.
- Increased sales through consultative sales approach and focused relationship building with new and existing policy holders.
- Exceeded assigned sales and retention targets each quarter by upselling insurance products.
- Educated and counseled clients about insurance coverage differences and results of decisions to persuasively sell maximum coverage within budget.
- Communicated with clients by phone and email to answer questions and offer services.
- Fielded inbound calls from customers inquiring about alternative insurance options to generate sales opportunities.
Education
Certificate 4 - Marketing And Sales
TAFE
Sydney 2000
High School Diploma -
Sceggs Redlands
Sydney10.1993
Skills
- Clear Communication
- Outstanding Professionalism
- Team Player
- Reliable and punctual
- Enthusiastic
- Negotiation and Persuasion
- Relationship Building
- Customer Database Maintenance and more
- Claims Evaluation
- Active Listening
- Written Communication
- Time Management
Travel,Dining out,Tennis,Skiing,reading,music&movies.
I enjoy overseas travels,Dining out,Reading,Music,movies,Tennis&Skiing.
Timeline
Motor Claims Consultant
Auto & General Insurance Company
07.2024 - Current
Support Worker/Career
Self employed
03.2022 - 07.2024
Concierge
Sofitel Noosa Resort
03.2019 - 12.2021
Telesales Agent
Vodafone Business Centre
04.2014 - 06.2018
Insurance Sales Agent
Youi
02.2010 - 03.2014
Certificate 4 - Marketing And Sales
TAFE
High School Diploma -
Sceggs Redlands
Similar Profiles
Michael ChinMichael Chin
Claims Assessor at Auto & General Insurance CompanyClaims Assessor at Auto & General Insurance Company
THABO MORAKA SETLHONGTHABO MORAKA SETLHONG
Subject Matter Expert at Auto & General Insurance Company (Australia)Subject Matter Expert at Auto & General Insurance Company (Australia)
Glory AnaeGlory Anae
Motor Claims & Total Loss Consultant at Auto & General Insurance CompanyMotor Claims & Total Loss Consultant at Auto & General Insurance Company
Nicol BuckinghamNicol Buckingham
Customer Admistration / Showroom Manager at AidacareCustomer Admistration / Showroom Manager at Aidacare
Toni BirdToni Bird
Pharmacy Technician at Priceline PharmacyPharmacy Technician at Priceline Pharmacy