Tiana Fidler
Fitzgibbon,QLD
Summary
I am confident in my current role however I feel that working in a new environment will assist me in applying the skills that I have developed over the past 4 years. I have demonstrated the ability to adapt to sudden changes, ensuring excellent customer service while maintaining patron loyalty. Skilled in time management and multitasking, committed to exceeding expectations while upholding company standards.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Functions Coordinator
Albany Creek Tavern
03.2023 - Current
- Maintained open communication with clients throughout the planning of events to make sure their needs were met.
- Conducted post-event follow up’s to identify strengths and areas requiring adjustment for future events.
- Used Microsoft Excel to configure run sheets with formulas for pricing of events to ensure all ran smoothly.
Food and Beverage Supervisor
Albany Creek Tavern
12.2020 - Current
- Constantly adjusting to sudden changes in customer volume or staffing levels while maintaining exceptional service quality.
- Maintained a clean and organised work environment to ensure compliance with health department regulations and company standards.
- Developed strong relationships of loyalty with patrons however always maintaining company standards
Waitress
Bean N Loaf
10.2018 - 12.2020
Education
Bracken Ridge State High School
11.2020
TAFE Queensland
06.2020
Skills
- Time Management
- Guest Relations
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Attention to Detail
- Multitasking Abilities
- Reliability
- Adaptability and Flexibility
Certification
Certificate II in Business
Certificate III in Beauty Services
RMLV Certificate
Timeline
Functions Coordinator
Albany Creek Tavern
03.2023 - Current
Food and Beverage Supervisor
Albany Creek Tavern
12.2020 - Current
Waitress
Bean N Loaf
10.2018 - 12.2020
Bracken Ridge State High School
TAFE Queensland
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