Tiarnie Kiehne
Summary
Dedicated hospitality professional with extensive experience in front-of-house operations. Committed to delivering exceptional guest experiences through genuine hospitality and effective service. Recognized for strong multitasking abilities and reliability in high-pressure environments. Eager to contribute to team success while maintaining a positive attitude and strong work ethic.
Overview
3
3
years of professional experience
1
1
Certification
Work History
All-Rounder
Garden Grill Cafe
Willowbank
01.2023 - 03.2024
- Prepare and serve a variety of food items, including sandwiches and coffee, ensuring high-quality standards.
- Maintain cleanliness and organization of the kitchen and customer areas.
- Provide excellent customer service and efficiently manage daily operations.
Bar Staff Trainee
ALH
Oxley, QLD
01.2016
- Managed bar operations, including opening and closing procedures, inventory management, and cash handling.
- Adhered to responsible alcohol service guidelines to ensure guest safety and compliance.
- Upsold daily specials and promotions, contributing to overall sales growth.
Supervisor Trainee
Rashays
Redbank Plains
01.2022 - 01.2023
- Enhanced operational efficiency by quickly mastering new skills and training team members.
- Demonstrated exceptional interpersonal skills, fostering a welcoming environment for guests and staff.
- Managed bar operations, ensuring a well-stocked and presentable area to meet customer demands.
- Delivered outstanding customer service and maintained cleanliness in dining areas.
Team Member
Carls Jr
01.2021 - 01.2022
- Acquired new skills to improve workflow and productivity within a fast-paced environment.
- Worked flexible hours, including nights and weekends, while maintaining enthusiasm and energy.
- Successfully met tight deadlines while providing quality service.
Education
Certificate III - Hospitality
TAFE Queensland
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Trinity College
01.2016
Skills
- Cash Handling and Financial Management
- Bar Operations and Customer Service
- Food and Beverage Preparation
- Conflict Resolution and Customer Satisfaction
- Responsible Alcohol Service Compliance
- Menu Memorisation and Upselling Techniques
- Team Collaboration and Leadership
- Time Management and Organisational Skills
- Attention to Detail and Quality Control
- Multitasking in Fast-Paced Environments
- Strong Communication and Interpersonal Skills
- Basic Food Safety and Hygiene Practices
- Problem-Solving and Critical Thinking
Certification
- RSA
- RSG
Timeline
All-Rounder
Garden Grill Cafe
01.2023 - 03.2024
Supervisor Trainee
Rashays
01.2022 - 01.2023
Team Member
Carls Jr
01.2021 - 01.2022
Bar Staff Trainee
ALH
01.2016
Certificate III - Hospitality
TAFE Queensland
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Trinity College