Summary
Overview
Work History
Education
Skills
Timeline
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TIFFANY MARIANO

ARUNDEL,QLD

Summary

Motivated worker with a proven record of boosting sales and customer loyalty through individualised service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sale quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.

Overview

6
6
years of professional experience

Work History

RETAIL SALES ASSISTANT

Aldi
11.2022 - Current
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks
  • Engaged customers and provided very high level of service and support, helping find desired products and items
  • Communicated with customers and staff politely and professionally to uphold store standards
  • Unloaded produce items from truck, broke down pallets, loaded flats with proper produce items for placement on produce floor and checked produce on display for quality
  • Organised store merchandise shelves and displays to promote and maintain visually appealing environments.
  • Inspected floor displays, noted missing items, and immediately replenished merchandise
  • Maintained safe, clean and well-organised working and shopping environment by sweeping and mopping floors and complying with health and sanitation procedures adhering to safe work practices.

RETAIL TEAM MEMBER

Cotton On Group
09.2022 - 02.2023
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
  • Carried out day-day-day duties accurately and efficiently
  • Worked flexible hours, night, weekend, and holiday shifts
  • Provided friendly service and assistance to clients to promote customer loyalty, satisfaction and sales
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products
  • Informed customers of current store promotions to encourage additional sales purchases

WAITRESS

Montezuma's Coolangatta
01.2019 - 05.2022
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs
  • Used cash registers and credit card machines to cash out customers
  • Greeted new customers, discussed specials and took drink orders
  • Collaborated with staff to correctly update customers on unavailable items and wait times
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness

Education

Bachelor of Biomedical science -

Griffith University
2025

High School Diploma - undefined

Aquinas College
11.2022

Skills

  • Customer Assistance
  • Product Presentation
  • Warm and Friendly
  • Strong Communication and Interpersonal Skills
  • Hospitality and Guest Service
  • Safety and Cleanliness Standards
  • POS System Operations
  • Upselling Strategies

Timeline

RETAIL SALES ASSISTANT

Aldi
11.2022 - Current

RETAIL TEAM MEMBER

Cotton On Group
09.2022 - 02.2023

WAITRESS

Montezuma's Coolangatta
01.2019 - 05.2022

Bachelor of Biomedical science -

Griffith University

High School Diploma - undefined

Aquinas College

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TIFFANY MARIANO