Summary
Overview
Work History
Education
Skills
Timeline
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Tino Knight

Summary

Highly motivated sales professional with proven experience in high-volume customer engagement and lead qualification. Demonstrated ability to consistently meet performance targets through effective communication and objection handling. Experience operating in fast-paced, KPI-driven environments with a commitment to continuous improvement and cross-functional collaboration. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.

Overview

7
7
years of professional experience

Work History

Associate Mortgage Expert

Lendi Group
11.2023 - Current
  • Conduct 40+ outbound calls per day to qualify customers and connect them with mortgage brokers, delivering a seamless handoff and optimising conversion rates..
  • Consistently achieve KPI targets across daily call volume, appointment setting, and lead quality metrics.
  • Utilise internal CRM systems to track customer interactions and ensure accurate follow-through and broker preparation.
  • Recognised for strong objection handling and ability to educate customers on complex home loan needs

Medical Imaging Assistant

Northern Sydney Local Health District
04.2021 - 11.2023
  • Collaborates with medical and administrative personnel to maintain patient-focused environment.
  • Trains new staff on proper procedures and policies.
  • Prepares and positions patients for imaging procedures.
  • Monitors and adjusts imaging equipment for optimal quality standards.
  • Transports patients between treatment areas to promote system efficiency and good traffic flow.

Team Member

Coles
09.2018 - 07.2019
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Kept work areas clean, organised, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.

Education

Bachelor of Commerce - International Business

Macquarie University
11-2026

High School Diploma -

St Leo's Catholic College Wahroonga
Sydney, NSW
11.2020

Skills

  • Customer service
  • Practical problem-solving
  • Lead qualification
  • Cold calling
  • Outbound Sales

Timeline

Associate Mortgage Expert

Lendi Group
11.2023 - Current

Medical Imaging Assistant

Northern Sydney Local Health District
04.2021 - 11.2023

Team Member

Coles
09.2018 - 07.2019

Bachelor of Commerce - International Business

Macquarie University

High School Diploma -

St Leo's Catholic College Wahroonga
Tino Knight