Tionne Oxenbridge
Hamlyn Terrace,NSW
Summary
Experienced customer service assistant with a passion for delivering outstanding service. Skilled in handling inquiries and issues correctly and quickly. Available for full time employment, with the flexibility to work all hours, while demonstrating dedication to meet the customers needs and expectations.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Retail Assistant
Charmhaven Tobbaconist
Charmhaven, NSW
10.2023 - 02.2024
- Processed payments using cash register, credit card machine and POS system.
- Ensured cleanliness of the retail area including dusting surfaces, vacuuming floors and cleaning windows.
- Assisted customers with product selection, answered queries and provided advice.
- Managed customer complaints in a professional manner while seeking solutions for resolution.
- Restocked and organized shelves during slow periods to maintain store appearance.
All Rounder
Pizza Hut
Lake Haven
01.2022 - 02.2024
- Cleaned kitchen surfaces and equipment after each shift.
- Provided excellent customer service at all times.
- Managed phone calls from customers placing orders or inquiring about menu items.
- Ensured that all orders were accurate before delivery or pickup by the customer.
- Maintained a clean and sanitary work environment in compliance with health regulations.
- Prepared pizzas according to customer specifications, including selecting appropriate toppings.
Education
Year 12 -
Gorokan High School
Gorokan, NSW09-2023
Skills
- POS System Operation
- Product Merchandising
- Complaint Handling
- Payment Processing
- Complex Problem-Solving
- Customer Assistance
- Product Knowledge
Certification
- Certificate 3 Retail
Timeline
Retail Assistant
Charmhaven Tobbaconist
10.2023 - 02.2024
All Rounder
Pizza Hut
01.2022 - 02.2024
Year 12 -
Gorokan High School
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