Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tom Fraser

Brighton

Summary

Friendly Sales Assistant with a proven track record at BWS, enhancing customer satisfaction and boosting sales through expert relationship building and inventory management. Excelled in a supportive role at St Finbar's Primary School, demonstrating exceptional team collaboration and a goal-oriented approach. Specializes in customer relationship management and upselling strategies, contributing to significant service excellence.

Overview

13
13
years of professional experience

Work History

Sales Assistant

BWS
08.2023 - Current
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.

Sales Assistant

Thirsty Camel
11.2022 - 06.2023

Same Responsibilities as i put in the BWS job

School Helper

St Finbar's Primary School
07.2012 - 09.2022
  • Assisted students with special needs, providing additional support and ensuring an inclusive learning environment.
  • Fostered strong relationships with students by serving as a mentor or tutor outside of normal class hours when needed.
  • Collaborated with teachers on developing strategies to address individual student needs effectively.
  • Helped Running the Outside hours care service and Holiday program.
  • Build and foster relationships with families and teacher to help with special needs.

Education

Diploma - School Age Education And Care

One World For Children
Geelong, VIC
10-2017

High School Diploma -

Sandringham Secondary College
Sandringham, VIC
11-2013

Skills

  • Goal oriented
  • Relationship building
  • Stock management
  • Opening and closing procedures
  • Customer needs assessment
  • Team collaboration
  • Customer relationship management
  • Upselling strategies
  • Customer service
  • Inventory and stocking
  • Product and service sales
  • Inventory management

Timeline

Sales Assistant

BWS
08.2023 - Current

Sales Assistant

Thirsty Camel
11.2022 - 06.2023

School Helper

St Finbar's Primary School
07.2012 - 09.2022

Diploma - School Age Education And Care

One World For Children

High School Diploma -

Sandringham Secondary College
Tom Fraser