PROFILE
Overview
Work History
Education
Skills
Certification
Timeline
Bar & Gaming Attendant

TONIA BROOKS

Fibern PTYL LTD
Springfield,NSW
1
Certification
7
years of professional experience

Customer-oriented hospitality professional with RSA, RCG, and Bar Essential qualifications. Delivers outstanding service, manages cash handling, and operates POS/EFTPOS systems effectively. Excels in organization, cleaning, and stock replenishment while thriving in high-pressure settings.

Work History

Domestic Cleaner

6 Years 7 Months
Fibern PTYL LTD | 01.2020 - Current
  • Ensured cleanliness and organization of residential spaces for optimal client satisfaction.
  • Utilized eco-friendly cleaning products to promote health and sustainability in homes.
  • Developed efficient cleaning schedules tailored to individual client needs and preferences.
  • Trained new staff on best practices for cleaning techniques and safety protocols.

Education

High School Diploma

Kincumber High School | Kincumber, NSW | 11.2015

Skills

Service excellence
POS / EFTPOS
Gaming support
Cleaning and organization
Effective communication
Effective conflict resolution
Cash Handling
Beverage service
Stock Replenishment
Effective team collaboration
Consistent reliability
Driven and self-motivated
Dependable work ethic
Active listening skills
Efficient learner
Effective multitasking

Certification

  • Responsible Service of Alcohol (RSA) — 2026,
  • Responsible Conduct of Gambling (RCG) — 2026
  • Bar Essential Courses — 2026,
  • Certificate III in Aged and Home Care

Timeline

Domestic Cleaner

Fibern PTYL LTD
01.2020 - CurrentRead More

Kincumber High School

High School Diploma
Read More
TONIA BROOKSBar & Gaming Attendant