TORI JENKINS
Perth,WA
Summary
Friendly candidate with passion for providing excellent customer service and facilitating guest satisfaction.
Hardworking and flexible individual that takes reservations. Outstanding multitasker within Front of House duties, and Bar duties.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hardworking team player effective at multitasking to satisfy customers and achieve work targets in fast-paced restaurant and bar settings. Knowledgeable about alcohol and serving in a responsible way.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Hospitality Worker
The Knock Restaurant
03.2023 - 04.2024
- Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
- Prepared food and beverages and verified adherence of quality and safe food-handling standards.
- Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
- Greeted guests with friendly and professional acknowledgment to build rapport.
- Supported restaurant operations by assisting servers during busy periods or covering shifts as needed.
- Trained new staff members on proper customer service and hospitality policies.
- Assisting with stock and Bar complete daily basis tasks that are given. Frequently complimented on fast paced work and food service provided.
Hospitality Worker
Steel Tree Sunsets
04.2022 - 12.2022
- Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
- Prepared beverages and verified adherence of quality and safe food-handling standards.
- Reduced risks by maintaining clean and organised work environment.
- Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
Skills
- Food safety knowledge
- Food Preparation
- Cleaning and sanitizing
- Supply Restocking
- Event preparation
- Event Planning
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Hospitality services
- Problem-solving skills
- Staff Training
- Computer Skills
- POS System Operation
- Reservations
- Efficient multitasking
- Stock Rotation
- Clear Communication
- Team Leadership
Certification
Certificate II in Animal Studies. Completed October 2022
Provide First Aid & Basic CPR, EMCARE Rockingham
(Valid from August 2022 - August 2023)
RSA Completed, as of 2/08/2023
Timeline
Hospitality Worker
The Knock Restaurant
03.2023 - 04.2024
Hospitality Worker
Steel Tree Sunsets
04.2022 - 12.2022