Tracee Nguyen
Bankstown,NSW
Summary
Dependable sales professional with 4 years experience in dynamic, high-performance environments. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
5
5
years of professional experience
Work History
Bar & Gaming Attendant
Oscars Sports Hotel
10.2021 - Current
- Knowledge of opening and closing report system.
- Money handling and payment facilitation.
- Monitoring customer behaviour.
- Alcohol service.
Receptionist
Viet Pho Entertainment
02.2019 - Current
- Greeted an average of 300 guests at the weekend and escorted them to their tables,.
- Organized and scheduled reservations over the phone and online.
- Provided attentive and professional customer services and fostered warm relationships with repeat customers.
- Assisted waiters and bartenders with special requests and guests' inquiries
Beauty Therapist
Laser Clinic Australia
01.2021 - 07.2022
- Booking management through phone and website.
- Take and record customer details and assist customer to complete medical questionnaire form.
- Provide beauty treatments including facials, IPL laser machines
- Stocks management
- Promote and sell beauty products
Education
Certificate IV - Diploma -
Australasia International School
Sydney, NSW05.2022
Diploma of Business Management -
International College of Management, Sydney: ICMS
Sydney, NSW11.2019
Skills
- Time management
- Sales promotion
- Organizational skills
- Customers services
- Money Handling
- Documentation and Reporting
Availability Details
Monday to Sunday.
Casual/ Part-time.
References
- Kenneth Ph, Manager, Viet Pho Entertainment, 0423417544
- Winnie Lam, Licensee, Oscars Sports Hotel, 0401397727
- Erin Hennessy, Cluster Manager, Laser Clinic Australia, 0404271809
Timeline
Bar & Gaming Attendant
Oscars Sports Hotel
10.2021 - Current
Beauty Therapist
Laser Clinic Australia
01.2021 - 07.2022
Receptionist
Viet Pho Entertainment
02.2019 - Current
Certificate IV - Diploma -
Australasia International School
Diploma of Business Management -
International College of Management, Sydney: ICMS
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