Tracey Mock
Coldstream ,VIC
Summary
Dependable cafe worker experienced in food preparation and barista work with the ability to multitask through busy shifts. Highly organized and proactive team player who offers several-years background in the Hospitality industry. Welcoming and kind individual with in-depth knowledge of day to day cafe operations and a passion for exceptional customer service.
Overview
13
13
years of professional experience
Work History
Cafe Worker
The Hive, Freedom Healesville
Healesville , Vic
04.2020 - 05.2024
- Greeted customers upon arrival.
- Barista work.
- Prepared food, before, and during service.
- Overseeing other staff and volunteers.
- Opened and closed for the day, ensuring all cleaning had been completed thoroughly and till had been done.
Artist
Self employed
Coldstream , Vic
02.2014 - 01.2024
- Created original artwork in a variety of mediums.
- Participated in art exhibitions to showcase work.
- Collaborated with retail stores to sell artwork
- Collaborated with local and international clients to develop custom artwork that met their needs.
Base Manager
Youth With A Mission
Surrey Hills, Vic
02.2012 - 02.2014
- Oversee areas of the base including Kitchen, Hospitality, Accounts, Admin, Staff, and Students.
- Supervised maintenance crews responsible for upkeep of buildings and grounds within the facility.
- Developed strategies for improving efficiency of day-to-day operations while minimizing costs associated with running the base.
- Collaborated with other departments within the organization in order to ensure cooperation between different teams.
- Prepared staff work schedules
- Provided leadership, insight and mentoring to staff and students
Kitchen Manager
Youth With A Mission
Surrey Hills, Vic
02.2011 - 02.2012
- Managed a team of staff and students.
- Planned, budget-friendly, healthy meals that could be cooked in large quantities.
- Organised ordering and deliveries of food
- Trained new kitchen staff on proper food handling techniques and safety regulations.
- Prepared and served meals 5 days a week to between 50 - 120 staff and students
Education
Teaching English As A Second Language (ESL)
Youth With A Mission
Sunshine Coast06-2004
Event Management
Youth With A Mission
Perth09-2003
Discipleship Training School
Youth With A Mission
Perth09-2002
Skills
- Food Preparation and service
- Kitchen Operations
- Team player
- Leadership and management qualities
- Attention to Detail
- Exceptional customer service
Timeline
Cafe Worker
The Hive, Freedom Healesville
04.2020 - 05.2024
Artist
Self employed
02.2014 - 01.2024
Base Manager
Youth With A Mission
02.2012 - 02.2014
Kitchen Manager
Youth With A Mission
02.2011 - 02.2012
Teaching English As A Second Language (ESL)
Youth With A Mission
Event Management
Youth With A Mission
Discipleship Training School
Youth With A Mission
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