Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tracey Sangster

Orange,NSW

Summary

Dedicated caregiver with strong background in providing comprehensive support services. Adept at fostering collaboration within teams and ensuring needs are met efficiently. Skilled in crisis intervention, emotional support, and daily living assistance. Reliable and adaptable, consistently contributing to positive outcomes for clients and colleagues.

Overview

27
27
years of professional experience

Work History

Support Worker

Family Business
06.2018 - Current
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
  • Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
  • Kept clients engaged in social networks and communities for personal health and growth.
  • Coordinated appointments for clients with healthcare providers to promote consistent access to essential medical services.
  • Improved client satisfaction by promptly addressing concerns and implementing feedback in a timely manner.
  • Assisted clients with personal care tasks, preserving their dignity and promoting independence.
  • House Cleaning
  • Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.

Receptionist

Cobbs Machinery
06.1998 - 03.2005
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.

Education

Orange High School
Orange, NSW

Skills

  • Daily living support
  • Housekeeping tasks
  • Health and safety awareness
  • Emotional support
  • Daily living assistance
  • Cleaning and sanitizing
  • Active listening
  • Mobility assistance
  • Relationship building
  • Meal preparation
  • Meal planning and preparation
  • Transportation assistance
  • Life skills development
  • Mobility support
  • Community integration
  • Attention to detail
  • Recreational activities
  • Troubleshooting

Timeline

Support Worker

Family Business
06.2018 - Current

Receptionist

Cobbs Machinery
06.1998 - 03.2005

Orange High School

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Tracey Sangster