Tracie Whiteside
Busselton,WA
Summary
Well experienced in the disability sector and skilled in working with individuals living with a variety of conditions and communication difficulties, I can bring excellent interpersonal and communication skills developed through field experience from recent employment, past roles in retail and hospitality and through my volunteer roles.
I am compassion orientated with a caring attitude centred on treating people with dignity and respect and a
collaborative team player with strong belief in working efficiently as a group or individually where required.
Overview
10
10
years of professional experience
Work History
Disability Support Worker
Activ
09.2013 - 01.2024
- Communicated regularly with family members about client progress, addressing any concerns or questions promptly.
- Monitored client health, administered medications, and tracked behaviour's to keep management and family well-informed.
- Advocated fiercely on behalf of clients when necessary to ensure their rights were respected in various settings such as social or healthcare environments.
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Worked with medical teams, patients and families to implement effective treatment plans.
- Designed individualized plans detailing daily activities and needs for patients.
- Participated in ongoing professional development opportunities to stay current on best practices within the disability support field.
- Worked closely with therapists and other specialists to implement prescribed interventions consistently, leading to measurable improvements in client functioning.
- Learned and adapted quickly to new technology and software applications.
- Strengthened communication skills through regular interactions with others.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Worked well in a team setting, providing support and guidance.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Developed strong communication and organizational skills through working on group projects.
Education
Certificate 4 in Disability
Activ
Busselton10.2021
Certificate 3 in Individual Support
Activ
Busselton, WA10.2017
Certificate 3 in Business Administration
TAFE
Busselton, WA04.2013
Certificate 3 in Business
TAFE Queensland
Alexandra Hills, QLD03.2012
Skills
- Providing positive and engaged support to customers and fellow team members
- Careful and thorough customer documentation ability with understanding of privacy requirements
- Clear and understanding approach to communication with medical professionals, families, management and customers under sometimes difficult situations
- Ability to prioritise work loads and multitask where necessary in a busy environment
- Competent problem solver with awareness to listen and work with a team
Sailing, hiking and music
- Relatively new to sailing, I am enjoying the learning process and enhancing my ability over time
- Hiking allows me to explore my surroundings without the crowds, with an aim to hike the Camino in the future
- I have in the past directed a female chorus, taking them to competition several times
- I volunteer regularly at our local Repertory Club, supporting local musical and theatrical performances
- Currently, I am a passionate member of Busselton Brass, playing cornet
Timeline
Disability Support Worker
Activ
09.2013 - 01.2024
Certificate 4 in Disability
Activ
Certificate 3 in Individual Support
Activ
Certificate 3 in Business Administration
TAFE
Certificate 3 in Business
TAFE Queensland