Tsatsraltugs Ariuntur
Melbourne,Australia
Summary
I would like to introduce myself as Tsatsa. Dedicated and reliable Gaming Attendant with experience at the Mail Exchange Hotel, skilled in machine troubleshooting, handling cash-outs and cheques, and providing efficient bar and café service. Known for delivering excellent customer service in a fast-paced hospitality environment, maintaining a calm and professional demeanor under pressure, and supporting smooth gaming operations. Committed to responsible gambling practices while fostering a clean and organized environment for patrons.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Gaming Attendant and Supervisor
Mail Exchange Hotel
Melbourne, VIC
06.2024 - 09.2025
- Cash handling, issuing book pays, processing cheque transactions and ensure accurate handling of customer funds.
- Served alcoholic beverages, coffee, and tea to customers.
- Performed cash handling duties, provided change and balanced money at end of shift.
- Responded promptly to machine malfunctions, minimizing downtime and maximizing gameplay opportunities for customers.
- Maintained cleanliness and organization of bar and gaming areas.
- Provided friendly and prompt customer service in a busy environment.
- Collaborated with team members to support smooth daily operations.
Education
Bachelor Of Journalism - International Journalism
National University of Mongolia
Ulaanbaatar06.2016
Skills
- Cash handling proficiency
- POS systems
- Customer service expertise
- Gaming industry awareness
- Responsible gambling practices
- Time management abilities
- Drink preparation (coffee, tea, alcohol)
- Gaming machine maintenance
Certification
- Responsible Service of Gaming (RSG)
- Responsible Service of Alcohol (RSA)
Languages
English
Courses
English Course: English Language Mar 2024
Timeline
Gaming Attendant and Supervisor
Mail Exchange Hotel
06.2024 - 09.2025
Bachelor Of Journalism - International Journalism
National University of Mongolia