Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Tshering Choden Dorji

Ascot Vale,VIC

Summary

Skilled at multitasking and practicing effective time management. Friendly and reliable skilled at problem resolution and time management. Comfortable working in fast-paced environment while providing quality service. Employs exceptional problem-solving and conflict-resolution skills to enhance customer experience. Personable skilled in communicating with guests to provide information, resolve challenges and deliver exceptional service.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Food and Beverage Attendant

Novotel Melbourne On Collins
02.2024 - Current
  • Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
  • Greeted and seated guests to provide friendly and welcoming experience.
  • Maintained clean and organized dining areas for an enjoyable guest experience.
  • Delivered exceptional service even under high-pressure situations, maintaining the highest standards of professionalism.
  • Opened, poured and served hot and cold beverages to customers to complement food and dining experience.
  • Processed payments and provided receipts to establish proof of transaction.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.

Volunteer

Youth Centre
01.2019 - 08.2023
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.
  • Communicated with staff members to stay informed about volunteer opportunities and events.
  • Represented organization positively and professionally while providing community with much-needed services.

Education

Bachelor of Business in Hospitality Management - Hotel Management

Southern Cross University
Melbourne, VIC
10.2026

Skills

  • Adaptability under pressure
  • Reliability and punctuality
  • Kitchen Support
  • Guest Services

Certification

International Pi-TOP Training Certificate

Certificate of Appreciation

Certificate for Community Service

Languages

English
Full Professional
Tibetan
Native or Bilingual
Hindi
Professional Working

Timeline

Food and Beverage Attendant

Novotel Melbourne On Collins
02.2024 - Current

Volunteer

Youth Centre
01.2019 - 08.2023

Bachelor of Business in Hospitality Management - Hotel Management

Southern Cross University

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Tshering Choden Dorji