Udval Nyamjav
Clayton South,VIC
Summary
Friendly and reliable with positive attitude and excellent customer service skills. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction.
Overview
3
3
years of professional experience
Work History
Head Barista
Supagrind
06.2024 - 06.2025
- Trained new employees on cafe policies, beverage preparation, and customer service standards to maintain a high level of performance.
- Cultivated a positive team atmosphere by setting clear expectations, recognizing achievements, and fostering open communication among staff.
- Demonstrated strong leadership skills while overseeing all aspects of daily café operations as Head Barista.
Front of House Staff
Gaslight Project
01.2024 - 06.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
Restaurant Waiter
Loving Hut Vegan Restaurant
08.2023 - 12.2023
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Answered customers' questions, recommended items, and recorded order information.
Barista Trainee
Caffe Bene
10.2022 - 06.2023
- Enhanced team efficiency by assisting with inventory management and restocking supplies as needed.
- Maintained strict adherence to food safety guidelines, ensuring a clean and sanitary workspace at all times.
- Successfully managed countless number of customers and incoming calls through team collaboration.
Education
Bachelor of Science - Counseling Psychology
Monash University
Melbourne, VICSkills
- Customer Service
- Barista mentoring
- Specialty drink preparation
- Team player
- Customer Engagement
- Time management
- Food safety compliance
- POS Systems
- Coffee expertise
Timeline
Head Barista
Supagrind
06.2024 - 06.2025
Front of House Staff
Gaslight Project
01.2024 - 06.2024
Restaurant Waiter
Loving Hut Vegan Restaurant
08.2023 - 12.2023
Barista Trainee
Caffe Bene
10.2022 - 06.2023
Bachelor of Science - Counseling Psychology
Monash University
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