VANISHA CHAND
St Albans,Australia
Summary
I am a highly motivated and adaptable professional who is enthusiastic about continuously expanding my knowledge and skill set. With a strong passion for learning, I am always eager to explore new fields of study and work. I thrive in dynamic environments where I can challenge myself and grow both personally and professionally. I am committed to staying current with industry trends and best practices in order to achieve success and make a positive impact in my chosen field.
Overview
5
5
years of professional experience
Work History
Bistro Supervisor, Bistro Attendant & Bar Attendant
Watergardens Hotel
01.2023 - Current
- Boosted customer satisfaction by providing exceptional service and addressing any concerns promptly.
- Managed conflict resolution among staff members to maintain a harmonious working environment.
- Implemented training programs for new hires to improve their skillsets and ensure seamless integration into the team.
- Increased overall bistro revenue through strategic marketing initiatives and menu optimization.
- Enhanced team productivity with regular coaching sessions and performance evaluations.
- Streamlined operations for increased efficiency by implementing new scheduling and task delegation strategies.
- Collaborated with management to strategize long-term growth plans for the bistro based on market research analysis.
- Fostered a positive work culture by promoting teamwork, open communication, and employee recognition programs.
- Assisted in monitoring inventory and controlling use of restaurant equipment.
- Coordinated events at the bistro, overseeing logistics and ensuring excellent guest experiences from start to finish.
- Managed and monitored product quality, service and satisfaction trends, evaluated concerns and addressed issues to make improvements.
- Managed staff schedules, ensuring adequate coverage during peak hours and minimizing labor costs.
- Maintained compliance with health, safety, sanitation and alcohol awareness standards.
- Coordinated with kitchen staff to ensure timely food preparation while maintaining consistent quality.
- Maintained a clean and safe environment by enforcing strict adherence to health code regulations.
- Facilitated efficient communication between front-of-house staff and kitchen teams resulting in smoother service flow.
- Upheld high standards of quality in all aspects of the operation including food preparation, presentation, and service delivery processes.
Office of the Attorney General
01.2022
- Legal Drafting & Government / Ministry works
Accounts Assistant
M. Iqbal Investment Pte Ltd
01.2021 - 01.2022
Director
Cell Smart
01.2020 - 01.2021
Sales Assistant
Garsen and Gartile Mobile Repair
01.2019 - 01.2020
Dudley Kindergarten
01.2018
- Practical Teacher
Electronics Assembler
South Pacific Electronics
01.2017
Education
Diploma of Community Services (Case Management) -
Signet Institute of Australia
Floor 9 341-345 Queen Street, Melbourne VIC 3000 03.2026
Diploma of Leadership and Management -
Australian Institute of Entrepreneurship
Bachelor of Laws - Law
University of The South Pacific (USP)
Fiji01.2022
Skills
- Excellent communication and interpersonal skills
- Reliable, responsible, trustworthy and dependable
- Enthusiastic worker, fast learner
- Ability to work well in a team situation or with own initiative
- Socially aware; pleasant, approachable personality
- Professional mannerisms and appearance
- Good customer service skills and stakeholder relations
- Ability to work well under pressure and meet deadlines
- Have leadership qualities
- Well organised with good planning skills
- Goal oriented
- Attention to detail
- Computer literate and competent with MS Office, electronic communication and online/virtual meetings
Elective Units
- Understanding Children and Childhood
- Introduction to Children’s Literature
- Introduction to Language Studies
- Introduction to Economics
Personal Information
- Date of Birth: 01/06/00
- Driving License: Victorian Full Licence (No : 050536686)
Secondary Education
- 2013, 2016, Votualevu College, Nadi, Fiji
- 2017, 2017, Votualevu College, Nadi, Fiji, Arts Curriculum (English, Maths, History, Geography, Economics)
Awards
- Certificate in New Zealand MOE Standard Examination (English, Spelling, Writing, Mathematics)
- Certificate of Achievement of Attaining Highest Score in Geography in Year 11 Examination
- Certificate of Achievement of Attaining Highest Score in Geography in Year 12 Examination
- Certificate of Achievement of Attaining Highest Score in History in Year 12 Annual Examination
- Certificate of Achievement of Attaining Highest Score in History in Year 13 Annual Examination
- Certificate in Fiji Mathematics Competition (Year 8)
- Certificate in Oratory Competition (World Water Day Celebration)
- Certificate of Appreciation and Participation in New Zealand Essay competition
- Certificate of Appreciation for Class Prefect
- Certificate of Appreciation for School Prefect
- Certificate of Appreciation for Senior Prefect
- Certificate of Appreciation for Head Prefect (Head Girl) Votualevu College
- Certificate of Achievement in Youth Entrepreneurship
- Certificate of Appreciation for Commerce Model Competition (Senior Level)
- Certificate of Appreciation and Participation of Attending Nadi Secondary Schools Prefect Workshop
- Certificate of Recognition for Completion of Year 13 Studies
- Certificate of Participation for Debate
- Certificate of Participation for Quiz Competition
- Certificate of Participation for Model Competition
- Certificate of Appreciation for Attending Two Days Student Leadership and Training and Development
Primary Education
- 2012, 2012, Toko Sanatan Primary School, Tavua, Fiji
- 2011, 2011, Peachgrove Intermediate School, Hamilton, New Zealand
- 2008, 2010, Hamilton East School, Hamilton, New Zealand
- 2007, 2007, Toko Sanatan Primary School, Tavua, Fiji
- 2006, 2006, Goldfield International School, Tavua, Fiji
- 2005, 2005, Korowere Kindergarten, Vatukoula, Tavua, Fiji
References
- Premila Singh, Social Worker, 0431864184
- Kunal Raj, Study Hut, 406748010
- Prashneel Kumar, Commi Chef, 0451603848
Extracurricular Activities
Participation in Taekwondo classes
Hobbies and Interests
- Cooking
- Creating diary journals (Recipes and cocktails)
- Travelling
- Artwork
I love baking chocolate cakes and pastries and also mixing my flavours of cocktail.
I absolutely adore spending my leisure time in the kitchen, experimenting with different flavours and baking delicious chocolate cakes and pastries. Baking gives me satisfaction as so many flavours and ingredients are combined to create a decadent dessert.
In addition to my love for baking, I enjoy mixing spirits, juices, cordials and garnishes into my special cocktails for self fulfillment.
Timeline
Bistro Supervisor, Bistro Attendant & Bar Attendant
Watergardens Hotel
01.2023 - Current
Office of the Attorney General
01.2022
Accounts Assistant
M. Iqbal Investment Pte Ltd
01.2021 - 01.2022
Director
Cell Smart
01.2020 - 01.2021
Sales Assistant
Garsen and Gartile Mobile Repair
01.2019 - 01.2020
Dudley Kindergarten
01.2018
Electronics Assembler
South Pacific Electronics
01.2017
Diploma of Community Services (Case Management) -
Signet Institute of Australia
Diploma of Leadership and Management -
Australian Institute of Entrepreneurship
Bachelor of Laws - Law
University of The South Pacific (USP)