Kym Maree Miller
Brisbane,QLD
Summary
Devoted personal care professional skilled in fostering client health and convenience through assisting with daily activities and health needs. Driven to promote healthy habits to encourage client well-being by demonstrating healthy habits. Dedicated to applying emerging techniques to derive best possible outcomes.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Bar, Gaming & Bistro Attendant
Oakey RSL Club
Oakey, Queensland
12.2019 - 04.2023
- Supervised, trained and coordinated up to 4 team members per shift.
- Performed opening and closing procedures.
- Delivered a high standard of customer service.
- Assisted with enquiries and/or complaints within a timely and professional manner.
- Processed cash and EFTPOS sales - reconciled daily Bistro, Bar and Gaming takings.
- Delivered table service with patrons meals in accordance with food handling and safety protocols.
- Receipted and received incoming stock, restocking cold rooms/shelves and rotation of stock.
- Scheduling and bookings of reservations, events and functions.
- Planning and setting up of private Function Rooms as desired by the Patrons requests.
- Performed gaming clearances and reports in compliance with governing regulations.
- Complied with company guidelines, governing legislation, and maintained equipment and work stations to a high and safe standard.
Care Coordinator /Personal Care Assistant
CWA House - McLean Care
Oakey, QLD
07.2010 - 11.2019
- Provided quality Palliative and Personal Care to High Care residents within a facility home.
- Administered medications as per to written Doctors orders.
- Supported residents holistically, with manual handling, personal hygiene cares, feeding, use of mobility aides and daily living skills.
- Collaboratively worked with a multidisciplinary team, including GPs, Specialists, Allied Health, Funeral home directors, Registered nursing staff and Personal Care staff.
- Implemented Personal Care Plans, and accurately documented tasks undertaken in compliance with organisational guidelines and accreditation requirements.
- Safely handled and stored various chemicals in accordance with approved practices and protocols.
- Adhered to strict timeframes, health and safety, cleanliness and hygiene practices. maintained equipment and work sites to a high and safe standard.
Education
Responsible Service of Alcohol And Gaming. - Hospitality
Express Online Training
Queensland11-2019
Cert 111 in Aged Care - Aged Care
TAFE Queensland
Toowoomba, QLD11-2010
Skills
- Care Plan Implementation
- Housekeeping
- Compassionate Patient Care
- Medication Administration
- Emotional Support
- Medical Records Management
- Direct Patient Care
- Personal Hygiene Assistance
- Meal Preparation
- Client Rapport
- Toileting Assistance
- Adaptive Equipment Use
- Reservation Management
- Initiative and Self-Motivation
- Professional Appearance
- Menu Knowledge
- Transaction Processing
- Guest Reception
- Invoicing and Billing
- Regulatory Compliance
- Data Entry
- Cash Handling
- Customer Service
- Effective Communication
- Team Supervision
- Teamwork and Collaboration
- Reliability
- Administrative Skills
- POS System Operation
- Effective Planning
- Team Collaboration
- Phone and Email Etiquette
- Event Coordination
- Attention to Detail
- Staff Supervision
- Organizational Skills
Affiliations
- Push bike riding.
- Walking track hikes
- Camping
Certification
- Cert 111 in Aged Care
- RSA
- RSG
- First Aid Certificate
Languages
English
Professional
References
References available upon request.
Timeline
Bar, Gaming & Bistro Attendant
Oakey RSL Club
12.2019 - 04.2023
Care Coordinator /Personal Care Assistant
CWA House - McLean Care
07.2010 - 11.2019
Responsible Service of Alcohol And Gaming. - Hospitality
Express Online Training
Cert 111 in Aged Care - Aged Care
TAFE Queensland
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