Vasundhara Suresh
Perth,Australia
Summary
Creative and innovative Art Director with proven history with public relations and advertising firms. Directs and drives visual and artistic elements in productions and media campaigns and supervises graphic designers. Collaborates with project directors, understands creative vision and is familiar with Adobe- premier pro, Filmora, Lightworks . Recent graduate with excellent research, technical and problem-solving skills. Detail-oriented and able to learn new concepts quickly. Also a Journalist knowledgeable about digital media. Shoots, writes and edits engaging productions for online consumption. Successful at creating unique pieces to weave compelling stories.
Overview
9
9
years of professional experience
4
4
Languages
Work History
Account Manager
Pioneer Credit
Perth, WA
08.2023 - 02.2024
- Developed and maintained relationships with key accounts to ensure customer satisfaction.
- Created comprehensive reports on account performance and presented them to senior management.
- Negotiated contracts with clients to maximize profitability.
- Drafted proposals outlining services, costs, and benefits for prospective customers.
- Collaborated with marketing team to develop promotional materials for clients.
Business Owner
Multimedia Marketing
Perth, WA
10.2022 - Current
- Created social media strategies to increase sales and brand awareness across multiple platforms.
- Tracked social media metrics to determine audience growth rate, volume and reach.
- Clients :restaurants, cafes, bars clothing businesses.
- Kept records for production, inventory, income and expenses.
News Reader
RTR FM
Perth, WA
10.2022 - 03.2023
- Generated, wrote and delivered breaking news stories, special reports and features segments for leading market station.
- Delivered content on-air for local news, sports, weather and traffic, carefully following program outlines.
- Presented local news and feature reports in public radio style on both local and national news programs.
Customer Service Associate
First Choice
Perth, WA
07.2022 - 05.2023
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
- Accepted and processed credit and cash payments, making correct change from cash register drawer.
Senior CSR
BP Ballajura
Perth, WA
03.2022 - 05.2022
- Engaged positively with each customer, providing professional and polite support for sales and service needs
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts
- Maintained current store, product and promotional knowledge to drive consistent sales
- Processed payments and maintained accurate drawers to meet financial targets
- Developed and deepened relationships with new and existing clients to advance progress and improve business
- Mentored junior personnel to influence strategy and research objectives.
Customer Service Representative
BP
Perth, WA
03.2021 - 09.2022
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
- Demonstrated excellent communication skills in resolving product and consumer complaints
Customer Service Representative
IGA Apple cross
Perth, WA
01.2022 - 02.2022
- Promoted clean, safe, friendly work environment for employees and guests
- Answered customers' questions and addressed complaints in-person or by phone to immediately rectify issues
- Trained new employees on company customer service policies and service level standards
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
Bartender
Chakra Restaurant
Perth, WA
09.2020 - 01.2021
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships
- Recommended food and drinks to patrons based on preference, pairings and special promotions.
Project Manager & Assistant Director
PKSB
Mumbai, India
06.2017 - 08.2019
- Identified needs and coordinated resource allocation to deliver quality standards on time and within budget
- Managed contracts with vendors and suppliers by assigning tasks and communicating expected deliverables.
- Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
Multimedia Specialist
Ampersand Communications
Chennai, India
07.2018 - 04.2019
- Shot multiple photographs and video clips of products and technology and made images available for consideration in presentations and publications
- Created and maintained written and graphic content on company intranet and internet sites
- Organized and tracked files of electronic multimedia material and hard copies for easy reference by staff and management
- Generated draft brochures and other marketing material
- Tested and proofread pre-production products for quality, accuracy and conformance to client requirements
Media Analyst
Multihats Media
Chennai, India
05.2018 - 06.2018
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines
- Demonstrated self-reliance by meeting and exceeding workflow needs
- Wrote engaging stories and copy for live or pre-recorded broadcasts to successfully cover important news topics.
Assistant Director
Movie
Chennai, India
11.2015 - 12.2016
- Coordinated activities with other departments to expedite work and improve interdepartmental performance
- Developed and presented new ideas and conceptualized new approaches and solutions
- Guided and motivated staff to drive maximum performance
- Analyzed problematic situations and occurrences to provide solutions and facilitate company survival and growth.
Education
Master of Arts - Journalism
08.2022
Bachelor of Science - Design And Visual Communications
03.2018
Skills
- Highly effective written and verbal communication skills
- Report generation
- Record Management
- Multilingual
- Accounting
- Staff payroll functions
- Ethical
- Technology Integration
- Accuracy and speed
Languages
English
Native/ Bilingual
Hindi
Native/ Bilingual
Tamil
Native/ Bilingual
Malay
Native/ Bilingual
Additional Information
Portfolio: Https://vasundharasureshjournalist.wordpress.com/
Timeline
Account Manager - Pioneer Credit
08.2023 - 02.2024
Business Owner - Multimedia Marketing
10.2022 - Current
News Reader - RTR FM
10.2022 - 03.2023
Customer Service Associate - First Choice
07.2022 - 05.2023
Senior CSR - BP Ballajura
03.2022 - 05.2022
Customer Service Representative - IGA Apple cross
01.2022 - 02.2022
Customer Service Representative - BP
03.2021 - 09.2022
Bartender - Chakra Restaurant
09.2020 - 01.2021
Multimedia Specialist - Ampersand Communications
07.2018 - 04.2019
Media Analyst - Multihats Media
05.2018 - 06.2018
Project Manager & Assistant Director - PKSB
06.2017 - 08.2019
Assistant Director - Movie
11.2015 - 12.2016
Curtin University - Master of Arts, Journalism
D.G Vaishnava College - Bachelor of Science, Design And Visual Communications
Interests
- Activities and Honors
- Member, Alumni Association of Film Making
- AIESEC - Non-Profit Organization December 2016- January 2017Volunteer in teaching students about various subjects.Supervised in various activities for student in encouraging and building confidence. Websites, Portfolios, Profiles.
References
Sasha Somashakaran
Business Owner- The Silk Drama
sasha.somshakaran@gmail.com
Harjit Singh
Manager, First Choice
Contact available on request
Interests
- Activities and Honors
- Member, Alumni Association of Film Making
- AIESEC - Non-Profit Organization December 2016- January 2017Volunteer in teaching students about various subjects.Supervised in various activities for student in encouraging and building confidence. Websites, Portfolios, Profiles.
References
Sasha Somashakaran
Business Owner- The Silk Drama
sasha.somshakaran@gmail.com
Harjit Singh
Manager, First Choice
Contact available on request
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