Velida Besirevic
Ingle Farm,SA
Summary
Highly motivated Sales Assistant with relevant background in retail and customer service. Offer strengths in communication, problem-solving, and relationship-building that drive sales growth. Notable success in previous role includes contributing to increased revenue through effective product promotion and upselling techniques. Proven ability in managing tasks efficiently and delivering exceptional service to customers.
Overview
29
29
years of professional experience
Work History
Sales Assistant
Noni B
Modbury , SA
12.2006 - 02.2025
- Provided excellent customer service to clients in person and over the phone.
- Processed special orders for out-of-stock items when necessary.
- Assisted in creating displays to promote products.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Monitored stock levels to facilitate restocking and replenishment of shelves.
- Processed orders accurately and efficiently using a POS system.
- Replenished merchandise on shelves as needed throughout the day.
- Handled customer complaints and issues, resolving them efficiently to maintain positive relationships.
- Informed customers about current promotions and discounts.
- Completed daily reports on sales performance metrics such as units sold per hour, day, week, month.
- Fostered relationships with customers to expand customer base and retain business.
- Prepared merchandise for purchase or rental.
Sales Assistant
Kmart
Firle, SA
04.1999 - 10.2004
- Provided excellent customer service to clients in person and over the phone.
- Processed special orders for out-of-stock items when necessary.
- Assisted in creating displays to promote products.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Monitored stock levels to facilitate restocking and replenishment of shelves.
- Processed orders accurately and efficiently using a POS system.
- Replenished merchandise on shelves as needed throughout the day.
- Handled customer complaints and issues, resolving them efficiently to maintain positive relationships.
- Assisted customers in locating products, providing detailed information and recommendations.
- Ensured compliance with company policies and procedures at all times.
Sales Assistant
Campbell’s Cash& Carry
Campbelltown, SA
10.1995 - 02.1998
- Processed special orders for out-of-stock items when necessary.
- Assisted in creating displays to promote products.
Education
Certificate in Retail Sales -
The Plains Employment Centre
Adelaide 01-1995
Hairdressing Apprenticeship -
High School Doboj
Doboj01-1992
Skills
- Display building
- Merchandising proficiency
- Processing payments
- Team support and assistance
- Product merchandising
- Promotional event support
- Team collaboration
- Visual merchandising
- Cash register operation
- Customer needs assessment
- Goal oriented
- Brand representation
- Relationship building
- Sales expertise
- Returns and exchanges
- Stock management
- Product management and pricing
- Loyalty program promotion
Timeline
Sales Assistant
Noni B
12.2006 - 02.2025
Sales Assistant
Kmart
04.1999 - 10.2004
Sales Assistant
Campbell’s Cash& Carry
10.1995 - 02.1998
Certificate in Retail Sales -
The Plains Employment Centre
Hairdressing Apprenticeship -
High School Doboj