Veronica Dietrich
Wauchope
Summary
I am a knowledgeable support worker with a strong background in providing compassionate care and support to individuals with disabilities, skilled in successfully implementing individualized care plans, and facilitating daily living activities to enhance clients' quality of life. I maintain a strong focus on team collaboration, effective communication, and are able to adapt to changing needs effectively. I have excellent problem-solving skills, and am extremely reliable and results-driven, and am committed to enhancing clients' quality of life through empathetic and respectful care.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Disability Support Worker
Macleay Options
07.2015 - 01.2026
- Developed strong relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
- Drove clients safely to social activities and appointments.
- Kept detailed daily logs with care actions, patient behaviours, and incidents.
Support Worker
Community Gateway
01.2015 - 01.2021
- Established trusting relationships with clients and their families.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
Caregiver
Home Assistance Services
01.2007 - 01.2015
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
Assistant in Nursing
Lourdes Nursing Home
01.2003 - 01.2007
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Education
Certificate III - Aged Care
ECT
Port Macquarie, NSW12-2015
Certificate II - Retail
H&H Accredited Training
Port Macquarie, NSW12-2008
Certificate I - Information And Technology
TAFE NSW
Port Macquarie, NSW07-2008
Course - Secretarial Studies
Department of Technical And Further Education
Macksville, NSW12-1980
School Certificate -
Bowraville Central School
Bowraville, NSW12-1979
Skills
- Emotional support & companionship
- Verbal and written communication skills
- Vocational support
- Daily living assistance
- Personal care assistance
- Housekeeping tasks
- Goal setting and planning
- Appointment management
- Documentation skills
Certification
- SIT20713 Cert III Hospitality, 07/27/15
- CHC30212 Cert III Aged Care, 12/03/15
Timeline
Disability Support Worker
Macleay Options
07.2015 - 01.2026
Support Worker
Community Gateway
01.2015 - 01.2021
Caregiver
Home Assistance Services
01.2007 - 01.2015
Assistant in Nursing
Lourdes Nursing Home
01.2003 - 01.2007
- SIT20713 Cert III Hospitality, 07/27/15
- CHC30212 Cert III Aged Care, 12/03/15
Certificate III - Aged Care
ECT
Certificate II - Retail
H&H Accredited Training
Certificate I - Information And Technology
TAFE NSW
Course - Secretarial Studies
Department of Technical And Further Education
School Certificate -
Bowraville Central School
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