Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Customer Service Woolworths
Woolworths
Bonnyrigg, NSW
09.2024 - Current
Implemented and developed customer service training processes.
Enhanced branch operations by streamlining customer service processes.
Displayed very good communication and customer service skills.
Provided exceptional customer service by addressing concerns promptly and effectively.
Provided exceptional customer service, addressing patient concerns promptly and professionally.
Strengthened client relationships through regular communication and exceptional customer service.
Conducted testing of software and systems to ensure quality and reliability.
Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
Babysitter and Cleaner
Babysitter and Cleaner
04.2022 - 07.2023
Cleaning house, Vacuuming, Mopping, General Cleaning and tidying up, Babysitting two children when needed
Swept and mopped floors, vacuumed carpets, and dusted surfaces
Scrubbed walls to remove scuff marks or stains
Disposed of trash bags in designated areas
Providing a safe environment for children to explore their curiosity and creativity
Customer Service Representative
Pho76 Campbelltown
10.2021 - 12.2021
Assisted in the following tasks: waiting on customers, cleaning tables, taking orders, and delivering drinks and food
Developed positive relationships with customers through friendly interactions
Provided exceptional customer service to ensure customer satisfaction
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively
Worked effectively in team environments to make the workplace more productive
Education
Maths, English, Religion, Art, Child Studies, Geography, History, Science, PE
Freeman Catholic College
Bonnyrigg Heights
09.2023
Skills
Customer service
Team building
Employee training
Software testing
Process improvement
Client relationship management
Time management
Cleaning procedures
Organizational skills
Friendly, positive attitude
Teamwork and collaboration
Multitasking
Excellent communication
Decision-making
Timeline
Customer Service Woolworths
Woolworths
09.2024 - Current
Babysitter and Cleaner
Babysitter and Cleaner
04.2022 - 07.2023
Customer Service Representative
Pho76 Campbelltown
10.2021 - 12.2021
Maths, English, Religion, Art, Child Studies, Geography, History, Science, PE